David S. is a IT Support Professional. Colleagues describe him as "I have known Dave for nearly all of my adult life as a close personal friend and have had the good fortune to work with him as a colleague during some of his time with the Office of Information Technology at the Cornell University College of Agriculture and Life Sciences (CALS OIT). Dave is a uniquely exceptional individual with a wide breadth of technical knowledge and keen emotional intelligence. I would endorse him in a heartbeat for any technical support role as I am confident that he will excel beyond his peers. Dave earned a number of accolades during his time with CALS OIT, serving as a point-person for executive support and leading large infrastructure projects. He has worked within, and adapted to, changing organizational structures and politics throughout his career with great success, from the more “wild west” days of IT organizations at Cornell through the present. He has seen and responded to all manner of hardware, software, network, and application issues in both local and remote support capacities to positive effect for his customers and his team and has continued to keep his knowledge and skills current and multifaceted. During his part-time roles he regularly resolved as many service requests as full-time staff, if not more, with consistently positive customer feedback to his leadership. If you need a technical support person who you KNOW will take care of your customers and their issues – and probably have them writing you with praise – Dave is the person you want."