David Schmechel Email & Phone Number

Manchester, England, United Kingdom

Performance Management- Increased revenue and performance by 250% since the start of the year, on track for 400% in May- 95% reduction in learners past planned end date- Increased monthly referrals from an average of 50 referrals to a monthly average of 450.- Led the centre to a 40k per month deficit to 10k surplus, this being the first time this academic year we have been positiveTeam Management- Grew the team from 7 to 13, interviewing, hiring, onboarding and training each of them- Managed rotas and created course schedules, maximising utilisation, ensuring the right people were delivering the right course in the right location- Day to day management including reviews, disciplinary meetings, weekly huddles, performance update etcOperational Management- Financial and performance forecasting, budget reviews, profit and loss reviews, and stakeholder meetings- Stakeholder reviews, governance updates and reviews, collaborative and partnership meetings- Scheduling courses around tutor and room availability ensuring all courses are filled through referral networks- Maximising earnings through creative scheduling, tactical planning of courses, increasing revenue per customer while reducing cost per lead.Stakeholder Engagement- Engaged with each job centre in the region to re-establish referral links, further increasing - Developed new relationships with stakeholders that were previously uninitiated- Created partnerships with stakeholders across the region which contributed to the branch exceeding target

Manchester, England, United Kingdom

I currently work for People Plus as their Skills Team Leader, leading the team to upskill local residents in various vocations to help them to secure work. Since starting I have implemented drastic changes that has very quickly resulted in the team over performing against profile leading to increased morale within the team. I have supported the Skills Manager in his role in order to improve my own competence and progression aspirations. My duties include;Team Management - Led a team of 12 including Tutors, Career Coaches, Employer Account Manager and Admins - Driving performance through additional guidance, mentoring and target setting, resulting in the branch exceeding profile and achieving 182% of target and back to back record months - Upskilling the team to ensure they are competent and effective within their roles - Motivating the team by listening, providing constructive guidance, upskilling - Delegating workloads based on their capabilities, schedules and strengths Stakeholder Engagement - Engaged with each job centre in the region to re-establish referral links, further increasing - Developed new relationships with stakeholders that were previously uninitiated - Created partnerships with stakeholders across the region which contributed to the branch exceeding target Skills - Created the course schedule based on tutor competencies, viability, budget plans and contractual obligations - Monitoring quality and compliance within the team to ensure we meet standards - Investigating common issues to identify ways to resolve through awareness, upskilling and sharing of good practice - Creating pathways to maximise profits while also creating the best learning outcomes for our learners- Strategic planning of how to grow the business through expansion into new areas through outreach, brand awareness and reliability; planning the right courses in the right areas

Manchester Area, United Kingdom

I currently work as a Local Integration Lead on the Restart Scheme in Central Manchester. It is my role to engage with stakeholders such as Job Centre plus and Manchester City Council to generate referrals onto programme. I also engage with local services that can support our participants closer to work. Stakeholder Management - Build and maintain relationships with key stakeholders such as JCP, Manchester City Council, Colleges and local services - Launched a contract in a new area that will be looking to engage with 86,000 participants over the life of the contract - Built relationships from scratch with services and providers within Manchester - Engage with employers to recruit our participants into their roles. Data Analytics - Analysing trends through PowerBi and direct focus towards challenging areas. - Pre-empt changes within the market based on past and current data. - Manipulating data from several reports to identify issues, shortfalls and strengths so we can adapt our delivery model to optimise performance within the team. - Present findings to stakeholders and staff to suggest and implement change. - Using demographics reports and market research to direct my own area of focus Project Management - Lead on projects that will generate performance. - Created pathways into employment by bringing together training providers, employers and participants that lead to job starts. - Lead on projects for GM Moving to improve the health and wellbeing of both staff and participants - Developing a project that will take unqualified people through training, into paid work and the qualified to become English Language Teachers due to the high demand within my site. - Helped to successfully launch a new instant grocery delivery company by identifying potential candidates, linking with training providers and managing the process

Manchester, Greater Manchester, United Kingdom

I worked as a Learner Engagement Manager for a Skills company providing CSCS training. This role is a blended role, I am also working the role of Progression Manager. My role is to link with local services to generate referrals for our courses and to ensure the smooth running of the courses. I was able to hit the annual target early which safeguarded the company during lockdown and create lasting relations with our partners to retain consistent referrals while the job centres were closed. Engagement Manager- Creating and maintaining relationships with referral partners including Job Centres, Probation services, Charities, Councils and other stakeholders. - Setting up courses in new areas from scratch. Since starting I have set up new areas across greater Manchester, Newark and also online.- Engaging with learners from referral stage all the way through to progression stage.- Promoting our courses through presentations in team meetings and zoom calls. Progression Manager- Developing relationships with employers to recruit our customers into their vacancies.- Coaching learners in employability skills and matching them to roles.- Assisting in the recruitment process. - Vetting and pre-screening candidates before selling them to the employers.

Wigan, United Kingdom

I changed roles to a Performance Optimisation Key Worker in May 2019. The role includes all the same duties of a Key Worker as well as additional duties including; Data Analysis - Monitoring customer's HMRC earnings reports to calculate and predict how close they are to reaching the earnings outcome. - Creating spreadsheets and tools to accurately predict and forecast when the company will be able to claim earnings outcomes. - Working out priority customers are and focusing on getting them into work. Priority Caseloading - Working with a caseload of customers who have recently dropped out of work and helping them back into work. - Responding quickly "Stopped Work" customers to progress them into work quickly

Wigan, United Kingdom

In the top 5 performers across the Greater Manchester regions for 3 out of 4 quarters Employment/ Job Coaching - Helping customers with their job search - Creating CVs, cover letters and completing application forms - Ensuring customers are effectively job searching - Submitting customers to our vacancies Developing customers - Running training courses in English, Maths and IT skills - Preparing customers for interview by giving them interview techniques and mock interviewsClient liaison- Contacting potential employers with the aim to put our customers in their vacancies - Pre screening candidates to ensure they are an appropriate fit for the job - Arranging interviews with client and customerInterpreting data- Running a monthly report of my caseload to plan the month ahead - Using the data to determine where to focus my efforts, what customers to get into work and who should be my priority - Comparing performance to other branches and companies to strive for the top performer

Wigan, Greater Manchester, United Kingdom

As an Employment Coach at Rathbone my job is to get the learners into work placements and then prepare them to move onto apprenticeships or full time employment. I joined the Wigan branch from the time of it being reopened. I helped to start up the college, develop relationships with referral agencies, interview learners and set up all placements from scratch. As well as this I took on a Tutoring role teaching for 3 mornings a week. I also took over the caseload of another Employment Coach over in our Preston branch.Employment Coaching - Working with students aged 16-19 to gain work, work placements and work experience - Creating and changing CVs, mostly from scratch. - Working through each stage of the employment process with learners such as job searching, applying, interviewing and then in work etiquette. - Placing learners with my employers Employer Engagement - Reaching out to employers and discussing the possibility of work placements - Maintaining relationships with employers we have placements with ensuring that their placement is going smoothly and to fix any problems. - Conducting health and safety assessments and placement paperwork.Mentoring - Rather than simply doing everything for our learners I work together with them so that that are able to do everything without anyone’s assistant. - Communicating with our learners everything I am doing for them and getting them involved in the process. Tutoring - In addition to my role as Employment Coach I also deliver 3 Empowerment Sessions a week. I teach subjects such as money skills, life skills, personal development and professional development

Manchester, United Kingdom

I was Promoted from my role as a Customer Support Advisor to a Job Coach in February 2017 although I managed a caseload since January 2017 Job Coaching - Helping customers with their job search - Creating CVs, cover letters and completing application forms - Ensuring customers are effectively job searching - Submitting customers to our vacancies Developing customers - Running training courses in English, Maths and IT skills - Preparing customers for interview by giving them interview techniques and mock interviewsClient liaison- Contacting potential employers with the aim to put our customers in their vacancies - Pre screening candidates to ensure they are an appropriate fit for the job - Arranging interviews with client and customerInterpreting data- Running a monthly report of my caseload to plan the month ahead - Using the data to determine where to focus my efforts, what customers to get into work and who should be my priority - Comparing performance to other branches and companies to strive for the top performer Job start target = 12 Rolling month average = 17

Manchester, United Kingdom

Since returning to my previous position at PeoplePlus I have taken on additional work both within the role but also outside of the role centered around my development. I have taken up a BTEC Level 3 Diploma in Employment Related Services and attended a Work Psychology course. Outside of work I have enrolled onto a 6 week "Depression, Anxiety and Cognitive Behavioral Therapy" as this is a common barrier for customer on the Work Programme. On top of all previous duties I now run a caseload of new referrals. My aim is to;-Make contact with new customers within 48 hours of being referred by the Job Centre-Maximise engagement through continued contact leading up to the initial appointment -Following up on missed appointments and liaise with the DWP when appropriate

Manchester, United Kingdom

Business Development - Cold calling companies and speaking to directors, head of departments and senior managers to generate business. - Managing an existing and growing client base through regular contact - Competing with other recruitment companies to win business - Delving deeper into the clients needs and providing a solution to their issues - Consulting with clients based on the information provide and working out problems they are currently facing and predicting future problems and working out solutions. Candidate Management - Contacting candidates that I believe would be suitable for current vacancies but also building relationships with those who are maybe weren't suitable for current roles.- Managing candidates through the entire recruitment process from shortlist, to interview process, salary and package negotiations, to placement and then beyond with regular in work support once they have been placed - Keeping regular contact with candidates to provide in work support for the candidate and to protect clients from unexpected dropouts - Keeping up to date with candidates current situations to ensure a smooth process and to avoid drop offs Candidate Qualification - Asking open questions to probe learn more about what the candidates skill set and experiences are to ensure the candidate is the correct match for the job - Using my own knowledge of software development and its different languages, frameworks and methodologies to decide whether the candidate can do the job - Fully pre-screening candidates before they are presented to clients - Taking references from current and past employers both to give my candidates the best chances by providing personal recommendations from the people who have worked with them in the past but to also develop a relationship with other potential employers Targets - Monthly sales target of £16,000 of billings - Daily leads and references target - CV send target

Manchester, United Kingdom

Along side my role as a customer service advisor I voluntarily took on another job role to help the centre and undertake a new challenge.Job Coach duties include;Assisting customers who are long term unemployed back into work by - identifying peoples barriers and helping to overcome them.- using both my personal experience and training to help gain sustained employment- Personalizing job applications to the customers aspirations, abilities and barriers. Organizing an increasing caseload of customers of mixed abilities and requirements.- making sure all of my customers have next appointments that fit in the MSL’s set by the DWP and the JCP.- prioritizing customers based on the centre’s needs, for example focusing on customers who are on employment support allowance - keeping regular contact with my customers so I can keep up to date with their current situations and job goalsCustomer Service Advisor duties;Accountable for a petty cash float of £4,000 per week - Accurate weekly submissions and reconciliation- Handling of cash - Documenting the daily outgoings Responsible for accounts payable duties including;- Procurement - Purchase orders- Using a purchase order systemResponsible for coordinating the branch diary - Managing room bookings for staff, employers and the department of work and pensionsCommunicating with customers, staff and other organizations both face-to-face and over the phone - Using our database to find and relay information.- Confirming next appointments and answer queries General administration - Creating and recording customer attendance - Uploading expenses to customers accounts

Skelmersdale

Sales- Working towards targets - Promoting loans, credit cards and savings accounts- Educating customers so that they can make informed decisions - Keying product applications General customer service - Over the phone communication with customers and adapting each phone call depending on the customers requirements, gauging the formality of the customer and mirroring to tailor their preferences.- Helping customers with their queries - Adhering to strict authentication and privacy procedures in order to comply with the data protection act Assisting with day to day banking - Paying bills, transferring funds and managing outgoings - Checking account balances and monitoring where their money is being spent