· Perform daily data analysis and reporting to support decision-making and provide data-driven insights/outcomes. · Drove the implementation of new systems, tools, and strategies to streamline Resolution driven Investigative Operations to improve overall efficiency. · Daily engagement between departments such as Retail, Finance, and Operations.· Problem-solving and investigation to identify and resolve business, finance, and system-related issues.

· Strategic planning, periodic reporting, and customer relationship management. · Customer integration project management by creating assignments, tracking progress, resolving issues, tracking actions and tasks. · Manage, communicate, and resolve customer service and product related items to achieve optimal customer experience driven outcomes. · Directly assisted customers with booking support, escalations, and conflict resolution. · Prepared and maintained standard operational… Show more · Strategic planning, periodic reporting, and customer relationship management. · Customer integration project management by creating assignments, tracking progress, resolving issues, tracking actions and tasks. · Manage, communicate, and resolve customer service and product related items to achieve optimal customer experience driven outcomes. · Directly assisted customers with booking support, escalations, and conflict resolution. · Prepared and maintained standard operational process documents. · Manage and maintain all incoming Salesforce cases and escalations. Show less

· Senior Marketing Consultant and Account Manager.· Proven ability to open, develop and grow new territories and markets.· Highly adept at launching new business units, negotiating new tenders and contracts.· Worked directly with various businesses with-in multiple industries helping them achieve Business and Marketing Success.· Trained in Direct Response Copywriting, Customer Service and Web Creation.· Confident Speaker, Sales & Marketing Trainer.

- Planning and executing sales strategy for Australia, New Zealand, Japan, Canada and USA Markets- Travel both Nationally and Internationally to build relationships with all levels of management in the travel and tourism sectors- Effectively managed and grew National and International markets- Liaison between multiple Travel Associates while providing extensive product knowledge - Maintained exceptional time management and problem resolution

- Effective Manager for one of the largest and fastest growing travel corporations in the world.- Passionate about getting people to where they need to be - in the most efficient and cost effective way as possible - Supply travel needs and reporting/recording for businesses and companies through out Australia - Provided dedicated travel managers to SME and Large Corporations

- Marketing the Verve Energy Drink, Vemma Nutritional Program and Bode Products with the Vemma company- Assist both National and International business partners to market their own business on the Internet.- Provide latest quality health, internet, market and inspirational Information.- Provide high-quality resources and training system for Vemma brand partners around the world. Vemma Nutrition Company is a leader in liquid nutrition products designed to provide optimal… Show more - Marketing the Verve Energy Drink, Vemma Nutritional Program and Bode Products with the Vemma company- Assist both National and International business partners to market their own business on the Internet.- Provide latest quality health, internet, market and inspirational Information.- Provide high-quality resources and training system for Vemma brand partners around the world. Vemma Nutrition Company is a leader in liquid nutrition products designed to provide optimal nutritional support. Founded by BK Boreyko and his family, Vemma's parent company, New Vision®, is a revolutionary leader in health and wellness. With over $1 billion in total retail sales, this company helped pioneer liquid nutrition over 14 years ago by introducing the #1 selling liquid mineral supplement in North America. Show less

· Built and developed new sales department specialising in phone sales.· Monitored performance of Daily / Monthly / Quarterly KPI’s / KPD’s and Sales Targets.· Over- exceeded targets monthly.· Developed and implement Sales Strategies to achieve Profit Targets.· Implemented new strategies and procedures targeted towards increasing productivity and effectiveness.· Won sales member and sales team of the month on multiple occasions.· Maintained the integrity and strategic… Show more · Built and developed new sales department specialising in phone sales.· Monitored performance of Daily / Monthly / Quarterly KPI’s / KPD’s and Sales Targets.· Over- exceeded targets monthly.· Developed and implement Sales Strategies to achieve Profit Targets.· Implemented new strategies and procedures targeted towards increasing productivity and effectiveness.· Won sales member and sales team of the month on multiple occasions.· Maintained the integrity and strategic objective of the company. Show less

* Obtained Extensive knowledge in Security and the Aviation Industry, including Federal, State and Local Regulations.* Liaised directly with Government Agencies, including Australian Federal Police Services (A.F.P.S), Department of Transport and Regional Services (D.O.T.A.R.S) and Customs.* Facilitated communications to improve procedures, while maintaining a positive, safe, and productive environment.* Trained staff in customer service and screening officer… Show more * Obtained Extensive knowledge in Security and the Aviation Industry, including Federal, State and Local Regulations.* Liaised directly with Government Agencies, including Australian Federal Police Services (A.F.P.S), Department of Transport and Regional Services (D.O.T.A.R.S) and Customs.* Facilitated communications to improve procedures, while maintaining a positive, safe, and productive environment.* Trained staff in customer service and screening officer duties.* Supervised a rotating based floor of up to 80 staff including trainees, coordinating meal breaks, approving rostered shifts Show less

. Sourced and developed leads via assertive cold calling and flyer campaigns.. Prepared monthly and yearly sales budget forecasts. * Developed sales strategies, identified clients, and initiated customer contact.* Prepared and delivered presentations to clients.* Performed costing for proposed for North Queensland Offices.* Expanded business during a three-year period, stretching from Brisbane to far north Queensland.* Worked closely with owner to create standard… Show more . Sourced and developed leads via assertive cold calling and flyer campaigns.. Prepared monthly and yearly sales budget forecasts. * Developed sales strategies, identified clients, and initiated customer contact.* Prepared and delivered presentations to clients.* Performed costing for proposed for North Queensland Offices.* Expanded business during a three-year period, stretching from Brisbane to far north Queensland.* Worked closely with owner to create standard operating procedures and to coordinate operations Show less

Sales and Rentals* Carried out research to identify competition, outlined current marketplace, created marketing strategies, and located potential clients.* Coordinated delivery operations with wholesalers whilst maintaining the highest standard of Quality Control.* Extensive product knowledge, including wholesale and market values, negotiated individual sales contracts, as well as sourcing financial creditors for clients.* Directed rental department, supervised sales team… Show more Sales and Rentals* Carried out research to identify competition, outlined current marketplace, created marketing strategies, and located potential clients.* Coordinated delivery operations with wholesalers whilst maintaining the highest standard of Quality Control.* Extensive product knowledge, including wholesale and market values, negotiated individual sales contracts, as well as sourcing financial creditors for clients.* Directed rental department, supervised sales team and detailing employees in two branch locations. Show less