Field Application engineer for North America.Technical support for internal and external sales forces.Customer visit for new projects, troubleshooting, prototype deliveries and field testings. Technical training for customers/distributors and internal sales.Preparation and management of technical documentations (drawings, instructions...)Product Manager:Application/market analysis and bench-marking.Product strategy and life cycle management (product launching… Show more Field Application engineer for North America.Technical support for internal and external sales forces.Customer visit for new projects, troubleshooting, prototype deliveries and field testings. Technical training for customers/distributors and internal sales.Preparation and management of technical documentations (drawings, instructions...)Product Manager:Application/market analysis and bench-marking.Product strategy and life cycle management (product launching, phase out...)Preparation of Marketing/Communication documents (catalog, website, flyers, newsletter, articles...) .Project ManagerInterface/co-ordinator with Italian headquarter , different services and stakeholders. Preparation of project specification, pre-feasibility.Draft of solution and pre-design.Quality Manager for North America.Co-ordination with headquarter quality department in Italy.Claims/returns and Non-conformity management: record, analysis, corrective actions. Show less

Technical Support North America (from Europe).Frequent trips to USA for customer / project application visits .Preparation of support documentations for internal use and customer product training .

Worked on key projects in agricultural, transportation and industrial applications. Contact with customers to define the good product at the good price.Contact with suppliers to have components at the right quality, cost and time. Managing quotations with suppliers.Innovation: Brainstorming meetings - technology watch.