Engagement Director overseeing global program implementation. Responsibilities include program planning, project delivery, stakeholder relationship management, and cross-functional collaboration. Facilitates integration, strategic decision-making, and translates business goals into actionable plans. Resolves complex issues, manages stakeholder satisfaction, and mentors project managers. Extensive knowledge in project management methodology and long-term project management experience.• Program Planning & Oversight: Participate in program planning activities and oversee the delivery of multiple projects to ensure successful program execution.• Stakeholder Relationship Management: Leverage relationships with executive management, functional directors, and partners to facilitate program success.• Cross-Functional Collaboration: Work with Business and IT as a key and influential member of their planning teams to ensure continuous delivery of outcomes through implementation and delivery teams.• Integration Leadership: Facilitate and lead the integration aspects of the program, working closely with the Project Manager, Solution Architect, Functional, and Technical Leads.• Decision Facilitation: Collaborate with Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery.• Strategic Translation: Translate generalized business goals and objectives into concrete program strategy and tactical plans.• Complex Problem Solving: Evaluate complex situations accurately and identify viable solutions that create successful outcomes.• Issue Resolution: Resolve political, resource, budgeting, change, and legal issues affecting the program.• Stakeholder Satisfaction Management: Proactively manage program stakeholder satisfaction to secure a success story.• Mentorship & Advisory: Serve as mentor, advisor, and decision-maker to project managers for issues related to corporate politics, external politics, project quality, and project risk.

Leading the Global SAP Supply Chain team, focusing on design, implementation, and maintenance of SAP applications and technology in global enterprise supply chain operations. I'm the primary IT contact for technology deliverables across Supply Chain, guiding a team to execute tech-based solutions and infrastructure.• Strategic Planning: Develop the 3-5 year IT roadmap for SAP Supply Chain processes. Proactively manage risk during implementation, considering business expectations, complexity, team skills, and possible impacts on deliverables.• Supply Chain Expertise: Offer front-line expertise for Supply Chain-related SAP processes. Identify process gaps and create value propositions, ensuring a global, integrated, scalable, flexible SAP solution that aligns with industry best practices.• Project & Team Management: Define project scope, provide implementation estimates, including resources needed for successful execution. Supervise and mentor the team, promoting a culture of trust, innovation, engagement, and competency.• Operational Excellence: Support production and project teams for global SAP Supply Chain implementations. Anticipate and address potential issues, innovating across multiple projects and environments, and scaling efficiencies where possible.• Talent Management: Oversee recruitment, retention, development, and engagement of a highly effective team. Deliver meaningful, timely feedback to mentor team members.• SAP Proficiency: Keep abreast of the latest SAP Supply Chain solutions, applying them to implementation processes. Maintain a knowledge base of reusable content and knowledge objects, leveraging their functionality.

Lead and manage teams of consultants and analysts across various engagements for clients in the resources sector. Deliver high-quality solutions that meet client requirements and expectations. Serve as technical consultant for SAP S/4HANA and Ariba solutions as well as SME for digital transformation and cloud migration. Develop and maintain strong relationships with key stakeholders and decision-makers at all levels of the client organization.• Cross-Team Collaboration: Foster a collaborative and inclusive culture within the team and across the organization. Communicate effectively with clients and internal stakeholders to ensure alignment of goals, expectations, and deliverables. • Program Management & Integration: Define project scope, objectives, deliverables, and timelines. Monitor project progress, risks, and issues. Ensure adherence to quality standards, methodologies, and best practices. • Technical Leadership: Provide technical guidance and expertise to the team and the client. Resolve complex technical challenges and escalate issues when necessary. Identify opportunities for improvement and innovation within the project and across the organization.

Lead a team of business analysts and developers in the deployment and implementation of the SAP Ariba Supplier Performance module. Lead daily standups and ensure progress. Patriciate in Agile sermonizes as the Product Lead, defining the backlog as well as the planning increments. • Agile Project Management: Provide strategic direction and leadership for the development team by leading and participating in agile ceremonies.

Technology Consulting Senior Manager – Resources Advise executive management and teams, offering high-level consulting and influence on business initiatives from a technical perspective. Manage sourcing projects for supplier selection and procurement of services. Serve as technical consultant for Procurement and Supply Chain systems as well as subject matter expert (SME) for Ariba and SAP Supply Chain solutions. Lead and direct business development efforts for the Ariba SAP Integrated Platform team. • Cross-Team Collaboration: Partner with technical and functional leadership to build long-term strategic business technology roadmaps for clients. • Program Management & Integration: Provide strategic direction and technical management for multiple functions, leveraging Agile methodologies to develop both tactical and strategic plans. Juggle multiple programs that include IT infrastructure software development and performance management. • Technical Leadership: Oversee and direct change management, process improvement, and technical support cross-departmentally and within assigned projects.

Drove all phases of IT delivery and support lifecycles including requirements, design, development, testing, implementation, testing, and support (Procurement, Quality, MES, etc.). Translated demands into projects and solutions in conjunction with the PMO and business relationship team. Planned and prioritized change requests and project requests. • Operational Management: Responsible for day-to-day operation of IT functions. Adapted and responded quickly to new demands, priorities, challenges, or obstacles. • Vendor Management & Relations: Cultivated and leveraged relationships with third-party vendors for Procurement, Quality, and MES to achieve objectives. Managed service agreements and technology contracts. • Resource Planning: Oversaw resource planning/management for application project delivery on SaaS or Cloud platforms.

Led strategy and direction for the global application portfolio for sourcing and procurement applications. Served as single point of contact for escalation and high priority support issues. Ensured the architecture, development, design, implementation, testing, and support of all technical functions met strategic business objectives. • Business Development: Analyzed business platform capabilities, developed assessments, and drafted specifications to fit business requirements. • International Project Management: Managed two high-profile projects, including the implementations of SAP for Surface Norway (2010) and Surface Nigeria (2011). Served as Project Manager and Procurement Functional Lead for the SAP implementation of the FMC Measurement System in Ellerbeck Germany (2012).• Delivery Management: Oversaw delivery management functions for procurement, quality, and manufacturing in SAP and other applications, including both Ariba and MES. • Full Lifecycle Project Management: Negotiated contracts with application service providers, developed business cases, created time value and cash flow models, and created a detailed supplier selection process that integrated both quantitative scoring and SWOT analysis.

Developed applications and managed global SRM and SAP projects. Worked with global process owners, senior leadership, and business partners to ensure achievement of all business outcomes through technology delivery. • Relationship Management: Influenced leadership, identified improvement efforts, and made positive, significant impacts across departments by effectively building and retaining mutually beneficial relationships. • Complex IT Project Management: Led the implementation of SRM for Singapore (2008) and Brazil (2009).

Partnered with leadership to ensure solution supportability and ROI across SAP and SRM applications. • Continuous Improvement: Supported and challenged product owners through collaboration and analysis. Guaranteed delivery of the highest quality solution possible. • Value-Add Presentation: Provided the competencies and capabilities needed for project and change realization in order to maximize business value. • Regulatory Compliance: Translated compliance guidelines in a clear, concise manner to mitigate risk in the production environment.

• Primary area of responsibility: SAP SRM and SAP ECC• Second level escalation for all SRM support issues• Account Administrator for SAP SRM and SAP ECC.

• Basic Desk side Support• Hardware and Software Troubleshooting• Extensive Customer Service responsibilities