David Seemiller Email & Phone Number

San Diego, California, United States

Advance the goals and objectives of a B2B expense, travel, and AP software company focused on improving expense tracking for diverse clients by working collaboratively to drive sales growth.Achieve buy-in from key client decision-makers by delivering compelling product demonstrations highlighting features and benefits in close collaboration with sales.

Greater San Diego Area

As a Customer Success Manager at Certify, I was responsible for the post-sales life-cycle of our accounts. From keeping an eye on a successful implementation, to roll out, to continued support, I made sure to keep the customer happy with the Certify platform. Some of my favorite achievements at Certify: I have helped submit and provide feedback for over a.

Greater Los Angeles Area

Primary tasks included:Fully manage a customer service center, both facilities and staff, to ensure the best customer service to Uber Drivers. Work cross-functionally with multiple stakeholders to dominate project goalsProven track record, with over a 90% satisfaction rate in my interactions. Successfully managed over 20 employees and hired/trained.

Greater San Diego Area

Assist guest satisfaction through event and trip planning, consistent delivery on promises, restaurant reservations for small and large parties. Partnered with over 30 restaurants and recreational vendors in order to increase referral revenue by over 500% over 12 months.Plan and make guest trips valuable through great suggestions, securing bookings, and.

Welcome guests to the property.Ensure guests are happy with their stay, and provide compensation when that is not the case.Check guests out and settle folio's in a timely and friendly matter.Pre-block rooms and secure paymentsReach out and follow up with guests where necessary. Provide support to the rest of the front desk team where needed.

Greater San Diego Area

My responsibilities include the management of "fun zones" across the hotel, spa operations, and marina operations.

Ensuring processes were done the most efficient and cost effective way possible, without a reduction in quality. I was in charge of ensuring shipments were delivered on time and the product was presentable. I was also in charge of training and managing new staff working within the warehouse.