Senior Program Manager with 20 years experience defining and deploying enterprise solutions that deliver business results and align with corporate strategy. I provide complete end-to-end program management and project leadership from ideation to operational rollout, building strong cross-functional teams, defining project deliverables, procuring resources and clearly communicating program budget performance, timelines and roadmaps.My work history includes: - Multiple CRM implementations to improve AHT - Connected Vehicle solutions for improved NPS - Data Warehouse cloud migrations to reduce operating costs - Subscription Management System replacement for security & legal complianceI like to collaborate with functional leaders to solve business problems and recommend technical strategies. I have a passion for solving complex problems, designing systems, building roadmaps and improving work group performance. Actions that guide me - Inspire, lead, execute, and when we succeed, celebrate.Always looking to make new connections, I can be reached at ds1traveler@gmail.com