David Selsky Email & Phone Number

Oakland, California, United States

Guide clients to achieve desired outcomes in the social good, philanthropy, and community granting space using the Versaic platformConsultant and Value Driver: Build trusted advisor partnerships with numerous clients in the Fortune 500- Communicate realized and potential program ROI leading to a frictionless renewal and identification of cross-sell and up-sell growth opportunities; responsible for over $600,000 ARR- Evaluate client program priorities, execute regular program reviews, and tailor success plans to establish clear goals and milestones to achieve CSR goals- Provide best practices for grant applications and cycles, impact reporting, scoring, payments, communications, and workflows- Liaise with the Sales, Enhancement, Implementation, and Support teams to facilitate projects; regularly update client records in Salesforce CRM database- Connect clients with peers to gain knowledge and best practices in client-to-client interactionsSolutions Expert: Possess a comprehensive understanding of the Benevity platform suite, primarily the Versaic granting platform- Drive client on-boarding and adoption of the existing platform, as well as new products and features, by providing platform training as well as an understanding of Benevity’s cross-functional support structure- Consult with the appropriate internal teams to manage client problems and escalate when necessary; communicate delivery timelines and set realistic expectations with the client- Serve as the client’s advocate back into Benevity’s internal teams to ensure solutions and services are evolving to meet client needs; participate in multiple projects designed to improve internal efficiencies

Emeryville, Ca

Supported the efforts of schools, districts, and other organizations to bring mindfulness to educators and students via online courses. - Built strong relationship with clients and provided ongoing support and best practices for implementation and expansion of mindfulness programs- Monitored client revenue and assess opportunities for growth. Served on revenue review committee- Responsible for supporting robust enrollment in online mindfulness courses by managing, responding to, and following up with group inquiries, serving as the point of contact for groups of educators- Managed Salesforce database, overseeing data cleanup projects to accurately assess trends and provide information for marketing and fundraising- Supported operations and technology teams with LMS management and development of new products and customer workflows

Responsible for day-to-day operations as well as oversight on team projects. Led a team of four client relationship managers, determined client assignments, served as the escalation point for client matters, and monitored Product pipeline. Served as an advocate with internal teams on client support matters and monitored client retention and revenue.

As the Senior Client Relations Manager at VolunteerMatch, I helped companies, national nonprofits, and other organizations develop and run effective volunteer programs for their employees, customers and communities through the power of technology.- Primary account representative for approximately 30-40 national nonprofits, foundations, and corporate partners, many in the Fortune 500. Managed contracts and renewals, and identified new revenue opportunities - Played an ongoing role in strategic planning, implementation, and management of volunteering programs and policies, covering global expansion, skilled and pro bono volunteering, paid volunteer time off, and strategic partnerships- Onboarded new VolunteerMatch Solutions clients, including managing timelines for site build and launch, and provided consultative support and best practices for program development, branding, communications, and metrics for success - Provided training on VolunteerMatch’s Software as a Service (SaaS) technology platform for managing volunteer opportunities and employee data- Served as a thought leader in the corporate social responsibility space by attending conferences and webinars, remaining up to date on sector literature, and participating in various social media channels including writing blog posts and engaging on Twitter- Worked closely with VolunteerMatch’s Product Development and Engineering teams to scope, design, release and communicate new features and products based on user feedback in order to improve our platform, while prioritizing and resolving pressing issues in a timely manner

Worked with progressive, California nonprofits on campaign, fundraising, and outreach goals utilizing Salsa, DemocracyInAction's CRM tool. Provided trainings as well as demos to potential clients.

Managed cultivation of donors and leveraged email list for activism and fundraising for environmental health nonprofit organization.

Ma, International Peace And Conflict Resolution

Ba, Film Studies