• Guides and leads team and overall consulting and eLearning strategies.• Oversee consulting operations for technology initiatives, and consultation on project management initiatives.• Workflow setup and administration of Microsoft 365, Monday.com, and other tools for organizations.• Analysis of technical systems and setup.• Configuration, testing, and documentation of systems.• Organization and leadership of a small team.• Agile PM: Daily SCRUM, Sprint planning and retrospective.

• Project planning, coordination, and stakeholder management.• Team leadership, task assignment, and progress monitoring.• Effective communication with clients and internal teams.• Risk management, issue resolution, and conflict mitigation.• Ensuring adherence to project timelines and budgets.

I specialize in linguistics standards and training for translation and documentation.In this role I:• Collaborated on best practices and principles of language standards.• Led a team to customize an internal version of the Simplified Technical English (ASD-STE100) standard.• Prepared technical documentation for different pieces of software.• Prepared training doing screencasts using video software as Camtasia and Active Presenter. • Provided several training courses on translation techniques to groups performing translation to Mapudungun, Romany, and Rapa Nui.• Created, managed, and published training and documentation on SharePoint and Moodle.

I was a Product Owner for a multi-discipline project, coordinating with end users, our stakeholders, and development teams. I led a team with members located in seven different countries, all from different cultures. I used agile methodologies, adapting its principles to different needs.I coordinated the project of migrating a documentation site used by 24,000 users from SharePoint on premise to SharePoint online. In this role I:• Coordinated the establishment of workflows for creating content on the new site using Power Automate.• Set up and led a content management team to administer the new site.• Coordinated the creation of standards and a style guide for the content of the new site.• Coordinated the creation of online training courses for content creators using Moodle.• Coordinated the design and development of necessary technical solutions for the new site.• Coordinated the design and development of a new information architecture for the site.The site contains documentation, policies, and guidelines for translators located all over the world. These translators work doing the translation of the most translated site in existence, www.jw.org with more than 1,000 languages available.

I managed all the eLearning for a series of hybrid training courses (asynchronous and synchronous) using cohorts, designed for an audience of over 1,000 of technical writers, editors, and proofreaders. In this role, I:• Researched and selected eLearning tools.• Provided training to the team related to eLearning tools.• Provided leadership and guidance to the training team.• Developed an enrollment system in SharePoint to enroll students into cohorts.• Developed a link from Moodle courses to Microsoft Teams for synchronous sessions and Q&A.• Liaised with Subject Matter Experts (SMEs) to successfully develop comprehensive training.• Liaised and brainstormed with creative designer to create visually appealing, easy to understand content. notes and with minimal guidance. • Created quizzes, interactive activities, interactive videos, facilitator guides, and more.

I provided computer support to Rapa Nui, Chilean Sign Language, and Romany translation teams in Chile. This included supporting the software used for translation, training the users in Spanish and in Chilean sign language, and streamlining the production and publishing of digital and printed publications in the language.

I built an intranet based on php and MySQL for handling the work of part-time workers doing marketing at several stores. This project included database design, forms and functions development together with QA testing.