David Serfes Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Parsippany, New Jersey, United States

Parsippany Nj

Parsippany, New Jersey, United States

Managed the product training and digital operations of the Lexus Eastern Area. Designed future product launches and dealership trainings, and supervised the implementation and sustainment of digital retailing tools with dealerships. Managed three field representatives who support these operations.

Served as a Lexus field representative and provided sales support for two sales districts of Lexus dealers in the Northeastern U.S. Worked closely with dealerships on monthly sales plans, vehicle allocations, vehicle incentives, and overall market performance.

Parsippany, Nj

Provide factory support to the service and parts operations of 10 dealerships located in a Lexus regional district by traveling to each dealership monthly and consulting with fixed operations personnel and dealer management. Supported Lexus dealers in two districts, including New England and Maryland/Virginia

Parsippany, Nj

Parsippany, Nj

Accepted into Toyota/Lexus' MT program in January 2017 and assigned to the Lexus Eastern Area regional office. Spent 3-4 week rotations in various LEA departments, including Market Representation, Vehicle Supply, Sales and Digital Support, and Customer Experience. Assisted managers and analysts with a wide variety of daily tasks, including preparing morning business and month-end reports, helping prepare a monthly vehicle production build order for the entire sales region, organizing the pool… Show more Accepted into Toyota/Lexus' MT program in January 2017 and assigned to the Lexus Eastern Area regional office. Spent 3-4 week rotations in various LEA departments, including Market Representation, Vehicle Supply, Sales and Digital Support, and Customer Experience. Assisted managers and analysts with a wide variety of daily tasks, including preparing morning business and month-end reports, helping prepare a monthly vehicle production build order for the entire sales region, organizing the pool car fleet, updating the region's website, and preparing and sending dealer-facing correspondence such as sales plan letters and Lexus Dealer Agreements. Frequently traveled with staff and field managers to many of the 62 dealerships located within the Lexus Eastern Area sales region on sales and fixed operations dealer contacts. Show less

Parsippany, Nj

Washington D.C. Metro Area

Answered and directed telephone calls from constituents and staffers; entered casework, complaints, and comments for the Congressman from faxes, emails and telephone calls into an electronic data storage system. Researched and drafted form letter responses to constituents, and drafted Facebook and Twitter posts for the Congressman. Lead constituents on tours of the Capitol Building. Attended briefings and wrote memos for staffers. Greeted and welcomed visitors and special groups; conducted… Show more Answered and directed telephone calls from constituents and staffers; entered casework, complaints, and comments for the Congressman from faxes, emails and telephone calls into an electronic data storage system. Researched and drafted form letter responses to constituents, and drafted Facebook and Twitter posts for the Congressman. Lead constituents on tours of the Capitol Building. Attended briefings and wrote memos for staffers. Greeted and welcomed visitors and special groups; conducted building tours lasting 30-45 minutes. Show less

Bachelor’S Degree, History, Gpa: 3.97

Activities and Societies: Phi Beta Kappa Honor Society- Member Graduating in May 2016. Majoring in History with a Minor in Political.

Education record

Attended my freshman year before transferring to UConn.