• Managing and leading the day-to-day activities of the Robotics Support Team and act as a facilitator across different teams. • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.• Define strategies with management for the development of the activities locally.• Communicating concerns and policies among management and team members.• Developing and implementing a timeline to achieve targets.• Searching for process optimization and improve the WOW (Way of Working) of the Team.

• Oversee and manage innovation and digitalization at Nestlé Avanca Factory across a portfolio of managed services as well as internal digitalization in collaboration with established teams and help aligning technological environments to their needs.• Lead and manage technology investments in alignment with short-term (quick wins) and long-term objectives and plan digital resources accordingly.• Handle proactively the mitigation and escalation of concerns, risks, issues and dependencies among the different stakeholders.

• Lead the support of Smart Automation - RPA Program in Natixis Financial Services, overseeing the automated processes fleet; • Manage and monitor Automated processes, make adjustments as necessary to ensure the Process Automation are up and running in Production with the focus on excellence of the delivery;• Interact with different departments (Global IT, Business, Security) to gather and validate information / circuits and other inputs, to ensure proper automation of the process;

• Automation and Digital Transformation Program in Financial Services, overseeing the Release & Management of the largest worldwide fleet of RPA Robots with more than 800 automated processes;• Leads Robotics releases and Robotics life cycle management practices, ensuring that the guidelines and UBS standards are met in every Robot GoLive and that the delivery is rolled out smoothly and efficiently according to the agreed service catalogue;• Recommend process improvements alternative to roll out tools and processes according to the Robotic needs;• Execute on project management deliverables including defining milestone plans and tracking progress against;• Stay updated on new technologies, software release, software life cycle management practices and provide direction on what emerging software development, release software life cycle management, DevOps technologies and methods are introduced, integrated and assimilated within IT team.

• Setup GfK International Support Team in fourth largest market research organisation in the world, defining new processes, workflow and tools across GfK Switzerland in order to support all the worldwide clients delivering high quality services.• Data analysis, by interpreting data, analyse results and provide ongoing reports in complex data sets (using Excel pivot tables and Tibco-Spotfire);• Responsible for the technical set-up, maintenance and support of electronic measurement systems for the Broadcast market (based on audio-matching and watermarking) in Brazil, Portugal, Morocco and Switzerland;• Manage and monitor the progress of the project, make adjustments as necessary to ensure the successful completion and ensure that the system delivers data on time with the focus on the quality of the data;• Analyse client needs, translate those requirements into new improvements to development team making the bridge between the customer and development team;

• Analysis, design and programming of automation processes using (Oracle) PL-SQL (functions, procedures, job's, etc.) and VBA in order to minimize the impact and configurations time on the client; • 2nd level support, advanced technical troubleshooting and analysis of the problems reported, investigate issues and confirm the validity of them and seeking for known solutions related to these issues;• Interact with other teams (development, interfaces, migration, etc.) to gather and validate information / circuits and other inputs, to ensure proper implementation of the project;• Customization of all the Alert Software, defining next to the costumer the data and behaviour of the application in order to correspond to costumer’s requirements and debugging/troubleshooting code related issues/defects;• Interact with customer and other teams to gather and validate information / circuits and other inputs, to ensure proper implementation of the project;

• Implementation of non-clinical and clinical Alert software;• Analysis and configuration of software tailored to customer needs, using it for PLSQL (Oracle);• Tools development with VBA in order to automate configuration customer processes;• Interact with customer and other teams to gather and validate information / circuits and other inputs,to ensure proper implementation of the project;• Use of BMC and Jira as tools for monitoring and reporting of problems / requirements customer;• Produce documentation associated with the function.

- User Interface Software Engineer at Alert Life Sciences Computing;- Develop suite of Alert lifecare products using Flash/ActionScript 2.0, Eclipse;- Support, maintain and document software functionality;- Full lifecycle application development;- Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis;- Use of BMC and Jira as tools for monitoring and reporting of problems / requirements customer;- Produce documentation associated with the function.

• Responsible for the proper PHC software (ERP) implementation at the costumers, configuring the application according to customer needs through the Framework PHC and programming in FoxPro and T / SQL.• Installation and preparation of customer environments with Microsoft Windows Server and SQLServer 2008;• Database Administration SQL Server, ensure availability, integrity, consistency and security of information;• Analysis of existing technological environments and design specifications of the solution;• Completing the requirements gathering and design process in accordance with specifications in advance;