David Sharpe Email & Phone Number

Miami, Florida, United States

Liberty is a leading telecommunications company with operations in Chile, Puerto Rico, the Caribbean and other parts of Latin America. Highly-rated Team leader overseeing mobile product development across LLA’s mobile networks. Responsible for development, execution and lifecycle management for multiple service areas while overseeing third party development & managing vendor partnerships. Create custom solutions that cross multiple platforms and architecture supporting internal and external stakeholders. Work within and support key project teams ranging from Roaming, Digital Payments, and the AT&T acquisition in Puerto Rico. Directly responsible for: Development and Delivery of Value-Added Services portfolio and Mobile Customer Value Propositions roadmap Digital Identity platform for B2C and B2B and leading digital transformation efforts Developing payment strategies for digital transformation initiatives including electronic airtime, digital payments, branded card programs, and mobile wallet Partnership management for OTTs & Platform vendors CAPEX planning & Budget ManagementKey Achievements:  Spearheaded movement into digital payments, expanded digital premium services with API-based carrier-integrated billing, and developed the LLA Mobile Value-Added Services catalog available for 23 markets Delivered CWC project to replace third-party airtime lending platform/service with company-owned solution, generating $2m+ in annualized cost savings, with new revenue stream potential.

Non-profit Organization devoted to educating the public about safety issues and disaster preparedness.

Miami, Fl Usa

Commercial responsibility for group-wide mobile value-added services, mobile data charging (2G/3G/4G), change request management, and new customer roaming propositions. Member of cross-functional teams managing transformational projects such as PCEF/PCRF migration, and OCS and Real-time Rating transitions. Provide customized solutions supporting B2B Sales, coordinating Group-wide campaigns/product launches, OTT engagement, and crafting new strategic services and programs. Cable & Wireless Communications Limited (C&W) is a full-service communications and entertainment provider, operating in the Caribbean and Latin America with annual sales of over US$2.4 billion. CWC’s key focus is to develop the company long term strategy and introduce new revenue opportunities, reduce churn, bring operational efficiencies and drive improved NPS.

Washington D.C. Metro Area

Carocomm provides Senior-level advisory and consulting services to a variety of industries including Telecom, Digital Financial Services, Mobile Application Development, and Value-Added Services. Responsible for finding new opportunities, demonstrating the range of our services and knowledge, and participating in strategy building with the client. We immerse ourselves into the clients business to provide innovative and fresh insight and direction for product & service portfolio evolution. Participate with Donor organizations on initiatives that match up to their requirements and facilitate collaboration between various market participants. Located near Washington, DC but travel extensively to support client operations. Entrusted with vital client information, we help deliver successful product and service results.

Washington D.C. Metro Area

MAI operates several subsidiary organizations focusing on Social Giving in the USA (mGive) and Market Research/Surveys and Measurement reports via telephone (GeoPoll). With GeoPoll, responsible for operations including survey dissemination/results collection, Client Services and support, Research and Data analysis, and MNO Integration and Maintenance. With Operations in Africa, Asia and developing in the Americas, I manage a cross functional team located in 3 geographic locations. GeoPoll provides direct market feedback within very short timelines and improves quality of feedback across all demographics.

Digicel Haiti

Responsible for full strategy, partnerships, P&L, end-to-end deployment and management of the MFS service offerings and Agent network in Haiti. Under the Mobile Wallet brand "Tcho Tcho Mobile", Digicel is introducing new financial services for unbanked and banked customer segments to help spur a cashless economy. Partnered with multiple banks, Digicel provides full complement of customer services, merchant/biller services and custom solutions for NGO/Gov't requirements.

Digicel Haiti

Responsible for development and management of Product Portfolio, Road Map, and Revenues for the largest GSM telecommunications carrier in Haiti with 3.5M+ subscribers; and was accountable for driving new product development strategies, presenting P&L and performance results to both Local and Group Management. Product Portfolio included Prepaid/Postpaid voice, Roaming, and GPRS/EDGE services with an extensive Value-added services portfolio including FAF, CUG, and SMS/MMS services. Managed 3rd party content providers and ensured consistent updates to keep content fresh. Worked with Sales in response to Commercial tenders from local, multi-national, and Government entities involving customized solutions; and manage project implementation.

Digicel Haiti

Digicel is a Pan-Caribbean GSM Brand that has been changing communications throughout the region. Responsible for development and management of Product Portfolio, Road Map, and Revenues for the largest GSM telecommunications carrier in Haiti with 3.5M+ subscribers; and was accountable for driving new product development strategies, presenting P&L and performance results to both Local and Group Management. Product Portfolio included Prepaid/Postpaid voice, Roaming, and GPRS/EDGE services with an extensive Value-added services portfolio including FAF, CUG, and SMS/MMS services. Managed 3rd party content providers and ensured consistent updates to keep content fresh. Worked with Sales in response to Commercial tenders from local, multi-national, and Government entities involving customized solutions; and manage project implementation.

Greater Atlanta Area

Cypress Communications is changing the Communications world with its flavor of Hosted VoIP for Business. Managing all the infrastructure in-between them and their end customer, guarantees the highest quality services such as web collaboration, audio/video conferencing, IM/Filesharing/Presence, and unified messaging. Managed Business-grade VoIP product portfolio including voice/video/data/fax services for the largest US-based Shared Tenant Services provider. Provided Product Support to Customer Care/Sales teams and liaised with all departments and vendors during integration of new services. Worked to migrate existing circuit-switched customers to packet-switched services over Nationwide Fiber backbone. Monitored performance of services and worked to improve service delivery and problem resolution times through communications and coordination. Responsible for Soft client integration, voicemail services, and other value-added products.

Haiti

Managed all products, promotions, and marketing plans for the Commercial Team for the top GSM and TDMA telecommunications carrier in Haiti; accountable for driving new product development strategies. Provided product support and liaise with all departments; monitor product performance issues. Developed standardized processes and procedures for each new product introduced. Collaborated with Technical Operations, IT, Marketing, Sales, and Customer Care to develop implementation plans, ensuring uniformity and quality. Monitored product revenue and profitability in order to identify deficiencies and eliminate poor performing products. Managed introduction of products; define sales targets, assess value of offerings, and developed products that provide a competitive edge.

Uganda

Developed all business cases for new products and services across all telecommunications platforms for the National Operator in Uganda. Analyzed, tested, and deployed wireless data products including GPRS, EVDO, and WiMAX; expanded wireless offerings to mobile customers. Served as leader of the Tender Management Team. Delivered informative presentations to senior executives, ministry officials, and governmental personnel. Developed and maintained a pre-sales database comprised of key customers and prospects. Actively participated in national branding campaigns. Built first wireless broadband network in Kampala and deployed suite of ISP services launching UTL Online. Managed Products team developing Corp Solutions, GSM and IP services, and overseeing a highly successful Bid/Tender team.

Chantilly, Va Usa

Held full accountability for managing Internet and Intranet websites; promoted new products and services in order to expand customer base and improve site marketing. Traveled extensively to African countries in support of VSAT-based data network installations. Served as Consultant to African communications companies; conducted network audits, process evaluations, and revenue reconciliations against existing electronic and paper records. Key Achievements: Spearheaded development and engineering of turnkey solution for a mobile ‘ISP-in-a-box,’ which merged several platforms to enable instant service deployable anywhere.  Proactive member of team deployed to support Uganda Telecom’s emergence as a National Operator; managed all ISP operations and integration until handover.

Reston, Va Usa

Directed all aspects of warehouse operations for this cellular phone company that deployed more than $100M in cellular network equipment throughout Africa. Designed and maintained corporate LAN for 45 personnel; built workstation PCs, server systems, installed cable infrastructure, and managed network administration. Analyzed and implemented new data network products for African affiliates.