Accomplished sales professional with 20+ years of experience directly managing sales and marketing teams. Passionate about creating a superior customer experience. Strong focus on revenue generating activities and driving organic growth utilizing traditional and digital marketing and sales techniques built on a perspective gained from working for a carrier and independent agencies.My career has lead me through different opportunities in operations, service, marking, and sales. All tasks that I have taken on are focused on creating a positive customer experience while working within the constraints of tight budgets and limited resources.Building and maintaining effective and efficient processes focused on people, process, and systems can create a "wow" experience for clients that goes well beyond simple customer service.