Expertise in solution architecture (cloud and traditional), data management and engineering, systems integration, and project and program management.

IDS is a small company, so I wear many hats.PROJECT AND PROGRAM MANAGEMENT • Have managed over 50 client-facing and internal projects including estimating, writing Statements of Work, tracking progress and invoicing clients • Track our portfolio of projects to understand cash flow, risk, and backlog • Run weekly program meetings with our biggest clients. I’m the point of contact when they have issues • Manage software development projects.INFORMATION TECHNOLOGY • Migrated production and development environments from on-prem. to the cloud (Microsoft Azure) • Migrated company to Microsoft 365, including SharePoint and Teams • Implemented Azure DevOps, TrendMicro Antivirus and Azure Backup • Manage company’s servers, databases, Azure, and Microsoft 365 accounts.DATA GATHERING, CLEANSING, AND ANALYSIS • Expertise in data analysis, including SQL, Excel, R, and SharePoint. Strong interest in developing my data engineering\data analysis skills further. • Work with clients to get data flowing from their building automation or metering systems or from utility vendors into our system • Troubleshoot operational issues such as data flow problems and stuff that just isn’t working the way that it should. Fix problems where I can, otherwise muster resources to get them fixed.

• Created cross-functional processes to ensure consistent delivery of technology application and lower the cost of customer service in a start-up environment.• Accountable for the timely and successful delivery of solutions that met end user requirements in the company’s College Partner, Data Partner, and Employer channels.• Day to day management of team members on key strategic projects. • Worked directly with clients to communicate project status and resolve issues.

• Maintained a roadmap of projects within Monster Technologies globally and provided analysis to senior management.• Implemented portfolio management software to standardize and automate project tracking and reporting.• Worked on various process reengineering projects.• Managed two large, high profile cross functional projects.• Worked with Product and Service groups to bring new products to the customer.

• Worked with client and Digitas Marketing team to scope creation of new websites and modification of existing sites. Estimated project cost, timelines, and staffing requirements.• Managed construction and launch of gmc.com website.• Managed teams of software engineers, architects, and web developers on implementation projects and on-going maintenance.• Acted as technical adviser, discussing advantages of projects, feasibility, potential roadblocks, and costs.

Worked directly with clients to develop and implement technology-based business solutions, often in complex organizations. Defined scope of projects, estimated costs, and determined appropriate staffing. Drafted work plans, managed issues, tracked and reported progress, and ensured quality of deliverables. Experience supervising both small and large teams of Accenture and client personnel.Select projects:Legacy Integration Team Lead, One Beacon InsuranceLed a mixed Accenture and client team of twelve, integrating a proprietary Accenture insurance claims handling system with the client’s legacy financial system. Designed many of the interfaces in a complex technical environment involving mainframe/Web integration.Technical Team Lead, MassMutual Financial GroupResponsible for both the interface and infrastructure teams on a Siebel implementation. Coordinated work effort to create production, test, and development environments, including acquiring hardware and deploying application to the field. Managed design, construction, and test of interfaces to existing systems.

Provided IT and Technical Architecture consulting on a variety of client engagements. Designed and implemented both custom developed and packaged solutions. Experience with a large breadth of technologies and packages including CRM packages (Siebel and Vantive), Web development (Vignette), UNIX/Linux (Solaris, AIX, HP-UX, Red Hat, etc.), and various Microsoft and database technologies (DB2, Oracle, SQL Server, Sybase).Select projects:Merrill Lynch - Implemented a content management system for Merrill Lynch’s public web site using Vignette software. Involved in all phases of the project, from design through deployment. Interacted with Vignette Professional Services, DoubleClick, and a third party hosting provider.AXA Client Solutions - Technical Architect on a project to create a three year CRM roadmap for a large multi-line insurance client. Cataloged existing IT and telephony environment. Collected both business and technical requirements across product lines and researched and rated various CRM technologies. Created a shortlist of CRM software packages to achieve desired functionality. Developed a plan for the reuse of existing technology components.John Hancock - Senior Technical Architect on a project to implement Sybase databases for aggregation of data from a variety of new business channels. Responsible for conceptual design of the system. Designed much of the technical architecture used by developers, including development, test, and production environments. Selected development tools and established development environments for C and Transact-SQL programming. Trained developers and testers in UNIX and several development tools, such as ClearCase and emacs. Managed coding of korn shell scripts for use both in the production batch cycle and for use by testers. Oversaw establishment of a source code management system and development of make files.

Largest transportation engineering and planning firm in the U.S., with international clientele and world-class reputation.• Performed aerodynamic and thermodynamic analysis of subways’ normal and fire operations.• Wrote reports detailing analysis and presented results to clients.• Developed computer programs to aid in analysis which resulted in hundreds of hours of time saved and significantly improved accuracy.