It Systems Analyst
Current- Created dashboards, reports, and different methods of showing client acquisition insights through Salesforce and PowerBI.
- Gather business requirements that WEDC staff has for automation related projects and software optimization.
- Performed unit tests, user acceptance tests, implementation, and maintenance for software solutions across multiple platforms and experiences in an agile environment.
- Identified potential software problems and improvement opportunities and led optimization and implementation efforts to resolve these.
- Collaborated with vendors and external developers in GitHub and VS Code maintaining web applications.
- Documented software standards and IT system workflow processes in line with business and stakeholder requirements.