David Smiton Email & Phone Number

United Kingdom

Chicago, Il, Us

Chicago, Il, Us

London, England, Gb

Management of a 25+ Global Compliance and Programme Delivery team with responsibility for defining, maintaining and enhancing NGA's control framework, including SOC1, SOC2, ISO27001 and GDPR internal monitoring and external audits. Responsibility for Anti-corruption, Anti-Money Laundering, Legal Alerts, Security and Compliance Education as well the definition, governance, management, delivery and budgetary responsibility of the Security & Compliance Programme & Project Portfolio.

London, England, Gb

Successful establishment and subsequent management of a global cross-functional GDPR Programme covering; • Information Management, Data discovery, Lawful processing, Records of Processing Activity (ROPA) • Implementation of Security and organizational controls (i.e. AV, HIDS, Vulnerability Mgt, Patch Mgt) • Implementation of Subject Access Request (SAR), Data Protection Impact Assessment (DPIA), Security Incident / Breach Notification and Vendor Assurances solutions and processes • Implementation of a global GDPR, Security and Data Privacy Staff Awareness & Training Campaign • Review and update of Security and Data Privacy Policies, Customer and Vendor Contract Schedules • Review and update of Marketing and Human Resources processes and procedures

London, England, Gb

Successful management & delivery of a major multi-million pound Cyber Security & Data Privacy change programme covering the;• Implementation of a 24x7 Security Operations Centre (SOC) using industry leading Security Information and Event Management (SIEM) software covering 120,000 endpoints and 40,000 staff• Implementation of SIEM systems infrastructure in a UK Data Centre and numerous overseas offices• Hands on delivery of a Global Cyber Security & Data Privacy staff awareness and training campaign• Implementation of an organisation wide data access monitoring solution• Recruitment and on-boarding of in excess of 40 specialist Cyber Security & Data Privacy staff• Design and Implementation of formal programme governance processes, procedures & reporting• Proactive management of the programme capex and opex budgetSuccessful leadership of a complex multi-million pound transformational Unified Communications (UC) programme, including the implementation of a 26,000 seat Lync 2010 (IM, presence, desktop conferencing) solution supported by a very successful pan-BBC business engagement and communication work stream; the integration over 100 Polycom Video Conferencing (VC) units, and the installation and integration of 11 Cisco Telepresence suitesEstablished the Information Security and Unified Communications Strategic Portfolio teams, recruiting, leading and developing team of 15 staff including Project Managers (PM’s), Subject Matter Experts (SME’s) and Business Analysts (BA’s)Portfolio management of over 30 concurrent Information Security & Unified Communications projects totaling a combined budget in excess of £10mExamples of other projects successfully delivered: Secure mobile email, USB encryption, Two Factor Authentication (Soft tokens), Password re-set, Office relocation, Policy framework review, Information Asset Discovery and PoC’s for; Data behaviour, Data classification, Cyber Threat & Intelligence service and Email encryption

London , Gb

• The leadership of a highly engaged and successful department of over 50 onshore staff across five geographically dispersed sites and between 25-55 offshore staff responsible for the design and development of the Digital Channels Sales and Service offerings, including; T-Mobile and Orange Online Shop & Service Portals, Orange Small Business Online Shop, Orange and T-Mobile Service Device Apps (i.e. Your Orange, My T-Mobile, Orange Wi-Fi), Signature Brand Device Apps (i.e. Orange Wednesdays, Orange Film to Go)• The successful migration of the T-Mobile Sales and Service (Managed Service) function from a well-established near shore provider in St Petersburg to a new offshore provider in Bangalore within 3 months and with no adverse impact to project deliveries.

London , Gb

• Development and approval of the Desktop, Collaboration and Retail IT Infrastructure Strategies• Successful delivery against extremely tight timescales of T-Mobile/Orange Joint Venture Integration Day 1 project delivering: a new email address, new intranet, network connectivity, printing and support to all 14,000 EE staff• Reducing the annual cost of the fixed line telephony service by £220k by reviewing usage and switching suppliers• Hit all availability targets (99.9%) for the Desktop and Fixed Line Telephony services for the whole 20 months• Annual reduction in the cost of the Desktop & Telephony Service by over £1m through a combination of; Benchmarking, switching suppliers, detailed asset review & decommissioning and significantly reducing the number of staff with admin rights

• Management of an IT wide optimisation project with McKinsey to identify multi-souring and disk/hardware reduction opportunities, a number of which were subsequently successfully implemented• Created the T-Mobile WIKI and subsequently managed the pan-European implementation• Established and managed the regular IT People Managers review meetings and successfully ran three IT Conventions• Initiated and Chaired formal monthly IT Finance reviews with Senior Finance & IT managers• As part of the IT Leadership Team implemented a new IT organisation based on Centres of Excellence (CoE)• Established the IT Strategic Vendor Programme and subsequently owned the IT relationship with Microsoft & Cisco

Successfully managed a group of 50+ staff across 4 teams responsible for delivering:• Analysis, Design, Development, System Testing & Configuration for the Commissions, E-Top up Reconciliation, Billing Revenue Assurance Incident Logging and Police & Court Liaison systems• Data Quality; established a new team to review the Data Quality within the Enterprise Data Warehouse• Development Support, Configuration and Implementation Management team; migration of Enterprise Data Warehouse to Oracle 10g, and implementation of the Synergy/Configuration Management and Espresso (scheduling) implementation; Netezza (BI Appliance) pilot and subsequent implementation• Business Intelligence Ad Hoc Development team which delivered a 30% reduction in ‘regular’ ad-hoc reports, implemented a new online front door request process, delivered over 1,200 ad-hoc Business Intelligence requests in a single year

• Established the Development Support and Configuration & Implementation Mgt teams• Established Hardware and Software roadmaps, performance KPI’s and availability reports• Migration of Enterprise Data Warehouse, Commissions & Police & Court Liaison systems from Oracle 8i to 9i and hardware from Southbank to Level 3 (Goswell Road)• End to End Design/Build/Management of the Police & Court Liaison Systems• 60% reduction in the number of bespoke commissions rules and the introduction of a configuration rules engine to provide the Finance Commissions Team with significantly more control.

Amherst, New York, Us

• Successful conversion of the ’10 x contract resource’ based Commissions service to a managed service• Established the Commissions Fast Track development process Implemented formal support processes and reduced the out of hours ‘support’ requirement by 90%• Development of the E Top-up Reconciliation system• During this period the excellent level of customer service was recognised through the awarding of a T-Mobile Outstanding Achievement Award and a Service Quality Assessment Award

Amherst, New York, Us

• Successful transition of Commissions team from external contractors to CTG consultants• Implementation of formal resource and project planning, formal Change Request and Risk Register processes• Implementation in formal Quality Plan and Supporting Processes & Successful delivery of numerous projects

• Implementation of Oracle Designer/2000 Case tool. Analysis & Design of loan and leasing system for GE Capital

Gb

• Civil Service Graduate Programme• Management of a small development team (including 3 RAF Officers)Specification, Design, and Build of new Oracle Management Information System• Analysis & Design for new projects implemented in the RAF Logistics System

Msc, Information Technology & Management

Bsc, Information Systems Management