Managed a team of 15 software professionals transforming to agile methodologies while providing servant leadership. The development team is engaged with the creation of a new web-based system using Angular 7.0/LAMP stack to replace a legacy network management system for remote monitoring and management of large-scale, complex multi-vendor DAS Networks, distributed systems, and Small Cell and Macro Networks. Increase timely approvals of screen mock-ups and prototypes, drive execution of parallel development of key components and implement paired programming. Review resource capabilities while enforcing team over individual.

Leader of the Core Technical Leadership, Release and Environment Management group that is part of the LMB Core Operations – Support and Solutions organization. Provide management of a technical platform team that develops strategical technical roadmaps for a large life insurance application portfolio that produces $500+ million in revenue. Responsible for infrastructure and environment management, new functionality, production deploys and application production support. Manage a talented team of software development professionals with various levels of roles that include, technologists, release manager, scrum master, senior project manager, product owner, build engineer and software engineers. Selected Achievements✔ Provide servant leadership and coaching with the migration of Agile using the Scaled Agile Framework.✔ Technical advocate with the implementation of the Atlassian tools, (Jira, BitBucket, Fisheye, Crucible, and Bamboo). ✔ Management of software/build engineers, scrum master/product owner and technologists. ✔ Manage and support team technical innovations with PCF, AWS, Docker, CI/CD, Flyway, Test Driven Development, new Spring Boot micro-services, DEV/OPS principals and automated testing. ✔ Managed production support application stability and performance monitoring improvements with new enhanced tools, (Splunk, New Relic, Introscope, Datahub and Solarwinds)✔ Led the creation of production support models within current Agile Scrum teams.✔ Managed a $5.6 million yearly budget for a large multi-year $90 million life insurance technical enhancement program.✔ Managed a $1 million yearly portfolio budget for the technical platform team. ✔ Managed a $5 million yearly Sales Compensation application portfolio budget.✔ Created direct reports yearly objectives, development plans and conduct yearly performance reviews.

IT Project Manager for Personal Markets IT providing project management activities for a large Non-Public Personal Information (NPPI) program.Selected Accomplishments:✔ Creation of weekly detail and summary status reports to upper management. ✔ Drove increased partnerships with B2B teams for NPPI risks. ✔ Created strong partnerships with business teams to provide SSN analysis for NPPI architecture teams.

Managed a team of support analysts for the Boston Scientific Corporate Information Systems Run Team. The team provides production support for several off the shelf applications as well as hardware infrastructures in various environments. Business users include: Legal, Corporate Communications, Corporate Controls & Audit, Corporate Library and Finance.Selected Accomplishments:✔ Coordinated the $80k intellectual property software and hardware upgrade that is used by the corporate legal team.✔ Drove the successful launch of the corporate electronic library using the SoftLink Liberty application. ✔ Managed production support resources for a $100 million finance application that uses Oracle Hyperion. ✔ Created the budget requirements and managed the $880k budget for the implementation of a new HP Load Runner performance testing environment.✔ Managed the production support of the entire corporate intranet as well as content upgrades to the intranet. ✔ Prepared budget and project plans for a $1.7 million Oracle Hyperion 11 upgrade which includes new window servers, new storage arrays, AIX CPU and memory upgrades as well as Oracle consulting.

Managed a team of nine software engineers both onsite and offshore for the Workspace Solutions Development team, which is part of the Personal & Workplace Investments Group. Managed development and release activities for monthly production installations of the Benefits Workstation application. This application is used by 8000 client phone representatives within 9 call centers. Selected Accomplishments:✔ Managed the loading of critical user alerts for a crucial compliance project that was needed to meet federal regulations. This required the management and security of 38,000 social security numbers that were used to load the user alert for specific customers.✔ Managed a large database conversion project to convert 200 million rows of customer call logging data from SQL to Oracle.✔ Received a recognition award from the Quality Control Group in Toronto, Canada for the management of enhancements to the Call Monitoring System, which allows quality managers to score phone representatives handling of customer calls and to establish call quality metrics. ✔ Successfully managed the development of a technical solution to extract all application related error data from application error log files on Linux servers to a central repository database that is accessed by production support teams.✔ Managed an offshore development team with the design and development of a configuration utility using .Net technologies which allows business users to make real time production configuration updates.