At Teradata, my role as an Enablement Program Specialist leverages my expertise in Articulate 360 to create impactful virtual instructor-led classes, significantly contributing to our global IBM SSR training initiatives. Our team's dedication to knowledge sharing and continuous learning has been instrumental in rolling out new product features effectively. With a focus on sales enablement and presentations, we ensure that even those unable to attend live sessions are up-to-date through expertly edited recordings and accessible corporate announcements.My proficiency in editing and publishing SharePoint pages underpins the team's ability to communicate ServiceNow updates and fixes efficiently. This skill set complements my experience in facilitating live sessions and managing content, which has been honed over my tenure with Teradata. These competencies have enabled me to support our teams and customers by providing clear, concise, and current information, fostering an environment of collaboration and excellence in service delivery.
Listed skills include Troubleshooting, Customer Service, Computer Hardware, Linux, and 1 others.