Davidson Bravo Email & Phone Number

Pasig, National Capital Region, Philippines

Perform L2 troubleshooting for all down devices and services under thenetwork.Configure Cisco Switches.Install Cisco Switches.Install Aruba Access Points.Monitored the stability of the network and wireless services to delivercomprehensive stability using the following tools:1. SolarWinds Orion2. HPE Aruba Orchestrator3. Aruba Controller4. Aruba ClearPassManaged, tracked, and coordinated problem resolution and escalationprocesses using the… Show more Perform L2 troubleshooting for all down devices and services under thenetwork.Configure Cisco Switches.Install Cisco Switches.Install Aruba Access Points.Monitored the stability of the network and wireless services to delivercomprehensive stability using the following tools:1. SolarWinds Orion2. HPE Aruba Orchestrator3. Aruba Controller4. Aruba ClearPassManaged, tracked, and coordinated problem resolution and escalationprocesses using the ticketing tool:1. Cebu Helpdesk Portal Show less

Las Piñas, National Capital Region, Philippines

Perform L1 to L2 troubleshooting for all down devices and services under thenetwork.Perform Passive Heatmapping using the Survey Pro applicationConduct Site Survey for implementation and deploymentProvide technical solutions and adjustments to the client to ensure corporatenetwork stability.Prepare data spreadsheets, charts, graphs, and other documents as required.Perform Structural/ Managed Cabling

Las Piñas, National Capital Region, Philippines

Monitored the stability of the network and wireless services to delivercomprehensive stability using the following tools:1. Ruckus SmartZone 100 Controller2. Cisco Wireless Lan Controller (5508 model)3. SolarWinds Orion4. Cisco ISEManaged, tracked, and coordinated problem resolution and escalationprocesses using the ticketing tool:1. PLDT/Smart One Hub

Quezon City, National Capital Region, Philippines

Deal with an employee or client who has a technical issue and concern onhis/her company mobile, computer, and laptop with hardware and softwareproblems such as email app error, configuration, password, malware & viruses.Install and configure computer hardware, software, systems, networks, printers,and scanners.Investigate, diagnose, and solve computer software and hardware faults andcause of errors.Planning and undertaking scheduled maintenance upgrades.Check… Show more Deal with an employee or client who has a technical issue and concern onhis/her company mobile, computer, and laptop with hardware and softwareproblems such as email app error, configuration, password, malware & viruses.Install and configure computer hardware, software, systems, networks, printers,and scanners.Investigate, diagnose, and solve computer software and hardware faults andcause of errors.Planning and undertaking scheduled maintenance upgrades.Check computer equipment, components, fixtures, or fittings for electricalsafety.Coordinate directly with end-users to determine the nature and cause of theissue encountered. Show less

Quezon City, National Capital Region, Philippines

Responsible for taking incoming calls from users and generating an activityreport.Conducted device troubleshooting over the phone and repaired andperformed troubleshooting on the telecommunication systemDocument software and hardware failure, repair, installation, removal, andother work requestEnsured the customer network was operating at optimal efficiency, tookcorrective measures as needed to maximize customer availability.Research, documented, and escalated… Show more Responsible for taking incoming calls from users and generating an activityreport.Conducted device troubleshooting over the phone and repaired andperformed troubleshooting on the telecommunication systemDocument software and hardware failure, repair, installation, removal, andother work requestEnsured the customer network was operating at optimal efficiency, tookcorrective measures as needed to maximize customer availability.Research, documented, and escalated technical tickets to higher levels ofsupport according to the procedure Show less

Caloocan City, National Capital Region, Philippines

Installing and configuring computer hardware, software, systems, andnetworks.Monitoring and maintaining computer systems and networks.Responding in a timely manner to service issues and requests.Providing technical support across the company.Setting up accounts for new studentsRepairing and replacing equipment as necessaryTesting new technologyModified existing software to correct errors and optimize efficiencyPrepared detailed reports