Dynamic and results-driven industry professional with over 11 years’ insightful experience, driving operations and customer service within the Hospitality and Operations Management sector. Guest-oriented and service-minded operations manager, with demonstrated ability to manage start-up operations, develop and execute organizational strategies, policies and practices in support of organization’s mission. Well-organized with proven ability to work well in multi-cultural environment requiring multi-tasking and stringent deadlines. Decisive leader, capable of managing large teams and meet financial objectives.