David Penzell Email & Phone Number

Chicago, Illinois, United States

Manage personnel and operations in the efficient handling disposal of regulated waste.

Chicago, Illinois - O'Hare Airport

Assisting passengers at O'Hare Airport with disabilities traveling to and from aircraft, through customs and to their connecting flights. Keenly aware and compliant of all security, OSHA, U.S. Customs and Border rules and regulations. Continually work with fellow PSA's to create a friendly, professional, and helpful atmosphere within this part of their travels.Due to Covid-19 and the dramatic reductions in air travel. This position was furloughed.

Greater Chicago Area

Director of Operations promoted to Executive Director of multiple properties encompassing 350,000 permanent residents, 3 office buildings, 4 garages, multiple warehouses and other buildings, situated on miles of private roads, surrounded by miles of fences, spread out over 10 miles and 4 municipalities. It was my responsibility to ensure that everything ran smoothly and profitably 24/7. This responsibility also included dealing with the SEIU union, all of the various vendors contracted, State of Illinois regulators involved and all of the multiple stakeholders within the organization. All department heads reported directly to me. They included:> Multiple Landscaping/maintenance Departments> Accounting> Office operations> Sales & Marketing> MonumentsDue to various procedures and policies implemented, significant savings in overhead were realized. These annual savings were from the following areas:> Personnel related > Workman's Compensation> Customer Service > Marketing>Technology Additional responsibilities included in this position were, Treasurer on the Board of Directors of the General Care Foundation (GCF). GCF is the $62 million dollar plus State of Illinois audited care fund and as such, Treasurer is responsible for the correct spending of this money within the property.

Northbrook, Il

Created and managed marketing and comprehensive advertising strategy for online and in-store furniture Business to Business/Business to Consumer retailer.Increased revenue of 140% by rejuvenating marketing department and centralizing marketing function for three websites. This was done by, dramatic, coordinated, improved strategic Search Engine Optimization strategies. Strategies were employed on all websites and store locations. Championed successful customer acquisition techniques and retention programs including but not limited to, customer quarterly newsletters and in-house package insert programs. Successfully managed $1.5 million budget. Developed strong partnerships with sales, operations, creative, and IT departments. Continually used data analysis to crystallize customer survey satisfaction data to drive positive sales results.

Chicago, Il

Assisting and applying direct marketing thinking, strategies and segmentation channels to this newly formed affiliate network "dot com" company. Also responsible for the forming of strategic partner relationships to this new way of doing business.

Chicago, Il

Implemented marketing strategy and pricing for e-commerce Direct Response Marketing and Consulting AgencyExploded billing revenue by over 400% by establishing and implementing marketing strategies, price points, presentations, and collateral materials; attracted additional customers including Dell Computer, Discover Card, Highlights for Children and Swiss Colony,Responsible for personnel servicing clients.