David Spies Email and Phone Number
David Spies personal email
- Valid
Data analyst with over 14 years of customer support experience, including 3+ years in data analysis, scheduling, and forecasting. Skilled in Python, SQL, and POS systems, with expertise in installing, configuring, and troubleshooting hardware/software. Adept at delivering actionable insights, supporting operational decisions, and providing exceptional customer service. Strong communicator, problem solver, and collaborator, with a proven ability to manage client relationships and ensure resolution on technology issues. Highly organized and goal-oriented with a methodical approach to analysis and reporting.I've been successful in both leadership and analytical problem-solving roles within complex, competitive, customer-centric organizations. I have demonstrated competence in building strong cross-functional partnerships that are vital to a company’s success.Soft Skills: Adaptability, Communicative, Organized, Collaboration, Conflict Resolution, Innovative, Productive, Flexible, Problem Solving.Hard Skills: Systems installation, Microsoft Office, Windows, Zendesk, Python, Ticketing systems, Documentation, Screen Connect, IEX Scheduling software.
Kahala Brands
View- Website:
- kahalabrands.com
- Employees:
- 323
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Pos Support AnalystKahala Brands Oct 2023 - PresentScottsdale, Arizona, United StatesPoint of Sale (POS) Support Analyst, providing support assistance on all technology issues. Performing software and hardware installations, repairs, and upgrades. Installing and configuring POS systems, PCI compliant devices, and networking. Utilization of remote workstation support tools. Troubleshooting hardware and software issues. Taking ownership of every contact and ensuring resolution on all issues.
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SalespersonNordstrom May 2015 - Jul 2017Tukwila, Washington, United StatesPassionate ownership in understanding customers’ needs and identifying areas of opportunity to offer product recommendations thus increasing sales for Nordstrom. I exercised strong forward-facing customer service skills, tailoring my communication effectively and proactively to nurture client relationships and develop new ones. -
Customer Support SpecialistDoubledown Interactive Jan 2012 - May 2015Seattle, Washington, United StatesProvided email support for customers inquiring on various issues related to purchases and game play. Responded to contacts in a timely manner and ensured accuracy in responses and resolution. Made effective and efficient decisions that were good for both the customer and the business; while consistently upholding our department's SLA agreement. Worked with various tools including, Zendesk, Parature, MySQL and Confluence. -
Customer Service RepresentativeAlaska Airlines May 2007 - Jul 2011Seatac, Washington, United StatesProvided customer service support by assisting customers with travel needs such as ticketing, checking-in passengers, controlling and boarding flights. Ensured customer satisfaction through effective listening and issue resolution skills. Established track record of providing exceptional customer service to Alaska Airlines passengers. Received numerous accolades and Golden Service pin awards and customer letters of appreciation. -
Consultant - Outsource Partner ManagementVerizon Wireless Apr 2004 - Jun 2006Management of Regional Scheduling/Forecasting for customer service call centers. Close collaboration with National Teams. Manage the effective alignment of resources with Outsource Partners to achieve service level and ensure an exceptional customer experience. -
Analyst – Command Center - Resource PlanningVerizon Wireless Oct 2001 - Apr 2004Responsible for managing the delivery of call traffic and load balancing to ten customer service call centers. Ensured system and call routing functionality by diligent management of real-time call flow to customer service centers.
David Spies Skills
Frequently Asked Questions about David Spies
What company does David Spies work for?
David Spies works for Kahala Brands
What is David Spies's role at the current company?
David Spies's current role is Analyst / Customer Support Specialist / IT Support.
What is David Spies's email address?
David Spies's email address is da****@****ail.com
What are some of David Spies's interests?
David Spies has interest in Filmmaking, Writing.
What skills is David Spies known for?
David Spies has skills like Screenwriting, Video Editing, Web Design, Illustration, Film Production, Video, Blogging, Social Media, Creative Writing, Video Production, Digital Media, Photography.
Who are David Spies's colleagues?
David Spies's colleagues are Lee Knowlton, Kathleen Murphy, Lori Tuller, Andy Defrancesco, Liz V., Nathan Ginther, Stacey Wopnford.
Not the David Spies you were looking for?
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4aya.yale.edu, yahoo.com, uiowa.edu, carrollu.edu -
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David Spies
Berkeley, Ca1gmail.com1 +164648XXXXX
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David Spies
Grand Forks, Nd2pulseproducts.com, mlazgar.com
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