David Spies
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David Spies Email & Phone Number

Analyst / Customer Support Specialist / IT Support at Kahala Brands
Location: Tempe, Arizona, United States 6 work roles
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Current company
Role
Analyst / Customer Support Specialist / IT Support
Location
Tempe, Arizona, United States
Company size

Who is David Spies? Overview

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Quick answer

David Spies is listed as Analyst / Customer Support Specialist / IT Support at Kahala Brands, a company with 323 employees, based in Tempe, Arizona, United States. AeroLeads shows a matched LinkedIn profile for David Spies.

David Spies previously worked as POS Support Analyst at Kahala Brands and Salesperson at Nordstrom.

Company email context

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Kahala Brands

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Profile bio

About David Spies

Data analyst with over 14 years of customer support experience, including 3+ years in data analysis, scheduling, and forecasting. Skilled in Python, SQL, and POS systems, with expertise in installing, configuring, and troubleshooting hardware/software. Adept at delivering actionable insights, supporting operational decisions, and providing exceptional customer service. Strong communicator, problem solver, and collaborator, with a proven ability to manage client relationships and ensure resolution on technology issues. Highly organized and goal-oriented with a methodical approach to analysis and reporting.I've been successful in both leadership and analytical problem-solving roles within complex, competitive, customer-centric organizations. I have demonstrated competence in building strong cross-functional partnerships that are vital to a company’s success.Soft Skills: Adaptability, Communicative, Organized, Collaboration, Conflict Resolution, Innovative, Productive, Flexible, Problem Solving.Hard Skills: Systems installation, Microsoft Office, Windows, Zendesk, Python, Ticketing systems, Documentation, Screen Connect, IEX Scheduling software.

Listed skills include Screenwriting, Video Editing, Web Design, Illustration, and 23 others.

Current workplace

David Spies's current company

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Kahala Brands
Kahala Brands
Analyst / Customer Support Specialist / IT Support
scottsdale, arizona, united states
Employees
323
AeroLeads page
6 roles

David Spies work experience

A career timeline built from the work history available for this profile.

Pos Support Analyst

Current

Scottsdale, Arizona, United States

Point of Sale (POS) Support Analyst, providing support assistance on all technology issues. Performing software and hardware installations, repairs, and upgrades. Installing and configuring POS systems, PCI compliant devices, and networking. Utilization of remote workstation support tools. Troubleshooting hardware and software issues. Taking ownership of.

Oct 2023 - Present

Salesperson

Tukwila, Washington, United States

Passionate ownership in understanding customers’ needs and identifying areas of opportunity to offer product recommendations thus increasing sales for Nordstrom. I exercised strong forward-facing customer service skills, tailoring my communication effectively and proactively to nurture client relationships and develop new ones.

May 2015 - Jul 2017

Customer Support Specialist

Seattle, Washington, United States

Provided email support for customers inquiring on various issues related to purchases and game play. Responded to contacts in a timely manner and ensured accuracy in responses and resolution. Made effective and efficient decisions that were good for both the customer and the business; while consistently upholding our department's SLA agreement. Worked with.

Jan 2012 - May 2015

Customer Service Representative

Seatac, Washington, United States

Provided customer service support by assisting customers with travel needs such as ticketing, checking-in passengers, controlling and boarding flights. Ensured customer satisfaction through effective listening and issue resolution skills. Established track record of providing exceptional customer service to Alaska Airlines passengers. Received numerous.

May 2007 - Jul 2011

Consultant - Outsource Partner Management

Management of Regional Scheduling/Forecasting for customer service call centers. Close collaboration with National Teams. Manage the effective alignment of resources with Outsource Partners to achieve service level and ensure an exceptional customer experience.

Apr 2004 - Jun 2006

Analyst – Command Center - Resource Planning

Responsible for managing the delivery of call traffic and load balancing to ten customer service call centers. Ensured system and call routing functionality by diligent management of real-time call flow to customer service centers.

Oct 2001 - Apr 2004
Team & coworkers

Colleagues at Kahala Brands

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FAQ

Frequently asked questions about David Spies

Quick answers generated from the profile data available on this page.

What company does David Spies work for?

David Spies works for Kahala Brands.

What is David Spies's role at Kahala Brands?

David Spies is listed as Analyst / Customer Support Specialist / IT Support at Kahala Brands.

Where is David Spies based?

David Spies is based in Tempe, Arizona, United States while working with Kahala Brands.

What companies has David Spies worked for?

David Spies has worked for Kahala Brands, Nordstrom, Doubledown Interactive, Alaska Airlines, and Verizon Wireless.

Who are David Spies's colleagues at Kahala Brands?

David Spies's colleagues at Kahala Brands include Jim Burkard, Chris Henry, Mel Milner, Kevin Burnett, and Stacey Wopnford.

How can I contact David Spies?

You can use AeroLeads to view verified contact signals for David Spies at Kahala Brands, including work email, phone, and LinkedIn data when available.

What skills is David Spies known for?

David Spies is listed with skills including Screenwriting, Video Editing, Web Design, Illustration, Film Production, Video, Blogging, and Social Media.

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