*Lead a team of twenty (20) plus agents.*Ensure staffing schedule and payroll is completed.*Initiate safety briefings and trainings resulting in a compliant operation. *Lead and direct future leaders *Develop and oversee implementation of special projects that promotes safety in the operation (i.e. created a Policy & Procedure Read and Sign binder for the station. Created a training area in the operation for agents to complete their Learning Hub training courses without being interrupted) *Conduct aircraft cleaning and customer service training. * Complete other job responsibilities assigned by General Manager

• Customer Service: Providing excellent customer service by answering passenger inquiries, addressing concerns or complaints, and assisting with special needs or accommodations.• Flight Coordination: Collaborating with flight crews, ground staff, and other departments to coordinate on-time departures, gate changes, and flight announcements.• Safety and Security: Adhering to and enforcing strict safety and security regulations, such as passenger and baggage screening, verifying identification, and reporting any suspicious activity or safety concerns. • Baggage Handling: Ensuring that passengers' checked and carry-on baggage is properly handled, tagged, and loaded onto the correct aircraft, following safety and security protocols.

Responsibilities included computerized passenger boarding, flight announcements, assisted customers with special needs, ticket sales, flight itinerary changes, seat assignments, calculated baggage and cargo weights., accepted, checked and tagged customers’ baggage at kiosks, processing and completed credit card baggage transactions at kiosks, assisted customers with self-service kiosk check-in and kiosk baggage processingQueued lines in ticket counter areas*Performed clearance and verification of documents at kiosks

Supervised food service establishment, including slaughterhouses, food manufacturers, hotels, caterers, nursing homes, restaurants, butchers, and groceries. Appointed the on-site supervisor and inspector, represented a kosher certification agency for a local rabbi, who makes the policy decisions for what is or is not acceptably kosher.

Caters aircraft by loading and unloading food, beverage and equipment on/off aircraft and into/out of vehicles .Drives catering vehicle and properly positions to aircraft.Support unit in the Supply Chain Optimization initiative .Informs manager of any maintenance needs or mechanical problems with vehicle.Cleans and maintains catering vehicle.Checks and assures vehicle is in operable condition.Assists co-workers with flight catering, loading trucks, and gathering equipment to ensure on-time safe departures of aircrafts

UNITED STATES ARMY– Tustin, CA 2006 – 2021Logistics ManagerResponsible for training staff and overseeing equipment.• Currently a Project Manager for the government providing leadership for projects utilizing MS Project, PowerPoint, Excel, Word, and MS Access.• Collaborate with stakeholders including senior management, team members and external clients.• Lead 140 personnel through advanced knowledge and training courses for preparedness with consistent course evaluations of excellent or above.● Enhance existing curricula by providing a more engaging experience which in turn freed up resources to reintroduce previously decommissioned courses.● Increase medical readiness of soldiers through increased awareness, oversight and tracking, raising the percent of mission-ready soldiers from 35% to 65%.● Maintain and preserve of a fleet of 40 vehicles for mission-readiness, resulting in only two decommissioned vehicles over a six year period.● Consistently perform at a level of meets or exceeds expectations in evaluations.

Supervised five people, servicing three depots of 1000+ workforce.● Coordinated shipments of 1500 tons of material per month, reducing turnaround times without any equipment loss or damage. ● Led 15 residents in daily base beautification projects on humane missions to rebuild storehouses over an area of 10s of square miles. ● Served as voluntary editor for Walking with Heroes, a published book aimed at improving the public image of military operations in the area.

Provided administrative support for 20 attorneys and 5 investigators.● Consolidated distributed files from four distinct locations into a centralized tracking system, reducing paperwork, administrative overhead, and saving man hours.● Managed a team of seven paralegals in trial preparation, reducing case to court times by half.• Controlled activities consisted of oversight in handling classified documents, as well as researching and deterring occurrences of various white collar crimes by working closely with both in-house attorneys and investigators.• Utilized knowledge of the Criminal Justice system, Penal Law, and other applicable statues to draft criminal complaints with legally sufficient and factually accurate information by conducting interviews to victims and witnesses in a concise, thorough and courteous manner. • Secured all necessary information and prepared a brief narrative. • Provided assistance in reviewing files and ensured all paperwork is in order, and accurately prepared, included, Subpoenas, arraignment forms and any other missing paperwork. • Served as a liaison between investigators and attorneys. • Maintained a detailed log of cases in the computer database, recording the time cases are received and subsequently completed, reviewed supporting depositions for legal sufficiency and completeness using Case tracking database. • Trained and supervised personnel; reviewed and evaluated work and made suggestions for improvement.

• Managed staff of seven interns and ensured smooth operation of a small law firm.• Controlled and maintained law office accounts.• Interviewed clients (depositions), prepared all files for discovery.• Negotiated and settled cases with defense attorneys.• Spearheaded case management throughout trials.

• Worked with 2 attorneys on trial preparation: affidavits, briefs, stipulations, motions, interrogatories, EBTs and depositions.• Drafted briefs, transposed notes onto the computer, interviewed clients, reviewed tapes and potential evidence, and managed files.

• Timekeeping administrator for 110 employees. • Responsible for new employee orientation.• Clerical duties for the chief and assistant chief of nursing department.• Redesigned department filing system for improved efficiency and compiled information in organized format with listed options and recommendations, as appropriate, for consideration by the chief of nursing.• Handled data entry of concerns for the entire nursing department.• Served as administrative support to all department personnel including clinical and administrative correspondence. • Acted as liaison with senior staff, patients, guests and vendors. • Trained and supervised a team of 20 high school interns.• Compiled data, developed letters and utilized personal computer to perform word processing of correspondence, reports and special projects.