Refine the Watchful product offering to accelerate time to value in client ML engagements. Deliver practical POC implementations of novel Gen AI/ML research

Prior to the Thoughtworks purchase of Watchful... Lead a small team of specialists as we build and scale the "best NLP labeling solution on the market - full stop." (actual quote) Focused on building a world-class product and a world-class team.

Lead the Infrastructure Pillar as it builds, maintains, and improves the operational foundation of the Webflow platform. Set the strategic direction for the Reliability (SRE), Data Engineering, Quality, Billing, and Developer Experience teams. Manage vendor contracts and relationships from AWS to Fastly to Mongo Atlas. Ensure a healthy balance between production support, infrastructure improvement, and quality of life.Scaled the team from 2 people in 2019 to over 30 individual contributors and 5 engineering managers in 2021. Started the Information Security department in early 2020 by hiring a first InfoSec Manager and guiding the new team to a successful SOC2 Type1 Audit within 9 months before successfully transitioning the department out of engineering.

Lead the Systems and Integration team in support of all Webflow infrastructure. Responsible for SRE and CI functions. Establish and maintain processes for on-call/incident response, continued DR/BC training, and operational efficiency.

Player/coach for a team of 12 in the process of building, deploying, and maintaining software at scale. Coach individual contributors to better performance and increased effectiveness through regular 1-on-1 meetings and reviews. Team built and launched 2nd-generation JS library designed to be embedded into customer websites to enable support conversations through realtime chat and regular email as well as deliver knowledge-base articles.- Architect, build, and hand-off realtime REST API in support of embedded chat widget.- Rebuilt legacy billing system resulting in almost 98% reduction in billing support issues

Lead both FrontEnd and PHP teams in the development, deployment, and support of websites and applications. Coordinate and lead front-end team development work using Gulp/Grunt, SASS, jQuery, Angular.js, Twitter Bootstrap, Zurb Foundation, and custom, in-house CSS framework. Responsible for establishing SASS, JavaScript, and HTML coding standards for use on both .net and PHP projects. Coordinate and lead PHP team development work using Drupal, Wordpress, Laravel, and Silex. Responsible for establishing PHP coding standards for department. Develop and maintain SaaS product with OAuth2-protected API using Laravel and Angular.js. Provide leadership in process improvement efforts, system design, workflow and mentorship. Provide guidance, advice, and technical leadership in the design and management of AWS hosting infrastructure. Coordinate and lead work efforts of both teams via agile workflow using JIRA for feature and bug tracking. Manage PHP hosting infrastructure and DevOps processes, both locally and on Amazon Web Services, using Vagrant and Puppet (moving over to Ansible). Responsible for all hosting environments (development, stage, production) as well as monitoring and tuning performance and architecture as needed.

Lead the design and development of PHP / MySQL applications. Build and deploy sites using Wordpress, CodeIgniter, Laravel, as well as custom frameworks. Work with Fortune 500 companies and major universities to develop and deploy web and database applications to support ongoing operations and drive efficiency. Built and maintained custom performance-management system to track consultant reviews, goals, and performance within Black & Veatch. Automated the extraction and transformation of sales data from a MICROS 3600 POS system into MS SQL Server (2008 and then later 2012).

Partner with account teams and clients to identify and leverage technology (aligned to business goals and objectives) to drive better solutions and build deeper relationships with clients. Provide technical guidance and serve as lead developer on several PHP-based projects. Built a HIPAA-compliant, custom CRM for Bayer to manage patient and patient advocate contact points. Led the requirements gathering and prototyping of an FDA-validated, web-based REMS system to track infusion patients during the course of treatment.

Lead organization-wide technology initiatives and management. Led the development of web-based projects, network re-design, IP telephony deployment, and Point of Sale administration and upgrades.