David St.Clair Email & Phone Number

Redmond

Redmond

Manage a team of Software Engineers and Technical Program Managers to build the best in class Business Intelligence system. We are also responsible for transforming/modernizing our current infrastructure and internal systems.

Redmond, Wa

Manage the Membership Experience Software and Service Engineering team. We deliver best in class Consumer Experiences for Microsoft's Universal Store. We enable our consumers to manage and control all of their experiences and interactions with Microsoft. Driving service design, budgeting, hiring great talent, delivering world class internet scale services. VSTS/GIT build and continuous integration, Geo-distributed/redundant services on Azure (DocDB, Qtable, compute, SQL).

Service Engineering Lead for a team of 4 FTEs, 4 on-sight vendors and 16 offshore vendors, Sr. application infrastructure design engineer for multiple internet scale services Built an offshore tier 2 Incident Management team responsible for all first level livesite troubleshooting and incident reduction (to date the team has saved our org over $100K in internal charges and over 2 hundred livesite escalations), capacity management across 7 livesite services in 4 data centers, Lead Engineer for a v-team chartered with designing, building and supporting a QoS reporting and alerting system.

Sr. Systems Engineer/PM within the Windows Live organization; working on numerous internet scale applications.

Lead Consultant and Project Manager working with Costco E-Commerce, Brinks Global, InfoSpace (Dogpile.com), MetaVante on the design and implementation of Operations Manager 2007 R2, Savision Live Maps, and Jalasoft Xian IO. Lead Consultant working with Microsoft on the architecture design for the world wide deployment of Operations Manager 2007 at Paccar. Worked with AMD to draft a virtualization Whitepaper. Presented and designed an Operations Manager 2007 Infrastructure for SpaceLabs Medical worldwide; Lead the design and installation of a Proof of Concept Operations Manager 2007 infrastructure for Swedish Hospital; Project Lead on the development of internal Management Packs for Microsoft IT.Papers Written: Wrote a one day Configuration Manager Advanced Topics class for a Microsoft Partner program; Wrote a 5 day class on designing Management Packs for Operations Manager 2007.Presentations Given: MOC Operations Manager and Data Protection Manager; Custom Operations Manager 2007 5 day Operations Manager Bootcamp class; User Group Presentations for the Pacific Northwest Microsoft Server Management User Group; Hyper-V Virtualization Manager Online Training Session for Microsoft

Greater Seattle Area

Administration and Architecture for distributed systems in 24x7 environment with specific responsibility for Active Directory and Microsoft Infrastructure support, distributed systems architecture, VMWare architecture and support; migrating 1100+ servers from NetIQ to Microsoft Operations Manager 2005, then System Center Operations Manager 2007; general server engineering (Server 2000/2003 and some Linux); hardware support for HP Enterprise Class Servers nationwide; Tier One staff training and mentoring; technical project management; technical documentation; vendor relations; member of several architectural committees; work with internal customers on application architecture projects.

Redmond, Wa

Administration and tier 3 support for distributed systems in 24x7 data center/server environment, with specific responsibility for Active Directory administration, WINS/DNS administration and general server administration (Server 2000/2003 and Linux); hardware support for HP and IBM systems; architecting and implementing Microsoft Operations Manager 2005 (MOM), VMWare design, implementation and support, staff training and mentoring; technical project management; technical documentation; vendor relations; customer support

Redmond, Wa

Leadership of team consisting of 10 analysts engaged in delivery of desktop support for 1200+ employees; specific responsibility for prioritizing, assigning and tracking issues as well as status reporting to customers; staff training and mentoring; resolution of escalated trouble tickets; technical project management; service on Technical Scoring Committee for End User Support impact on IT projects over $50K; administration of 5 Windows 2000/NT print servers, comprised of 600+ network printers

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Education record