.Experienced management professional with a proven track record as an operations/customer manager, and project manager, in a global environment. Leadership of process changes, introduction of new technology and methodologies, securing executive level support, staff education and effective communications. Intuitive analytical abilities while maintaining focus on people aspect of unit/project. Quick learner who is passionate about new learning challenges. Adept at fostering change, whether in a direct authority role, or as a group participant.COMPETENCIESChange Management Process/Productivity Analysis Continuous ImprovementMatrix/People Management Operations Management Project Management Staffing / Recruitment Budget Analysis Resource PlanningIndependent Contractor 2016 – current• State of Illinois Residential Real Estate Broker – Keller Williams Infinity Napeville• IHSA certified volleyball Referee / Great States Volleyball Officials • State of Illinois Substitute teacher certificationIBM Corp- 34 years mainly as an Administrative Operations / Project / Program manager with international experience, with extensive Change Management and Continuous Improvement experience.BP - 4 years as in a business integrations analyst and PM role
Listed skills include Cross Functional Team Leadership, Change Management, Project Management, Process Improvement, and 29 others.