• Provided guidance and leadership for students in the topics of Science, Technology and Math• Substitute teaching in both short term and long term roles at the Middle School and High School

• Executive coaching of change leadership methodology utilizing Gallup’s StrengthsFinder • Developed leadership talents via leadership training via Gallup’s StrengthsFinder to improve individual leaders • Strategically developed and implemented learning and development strategies to maximize leadership capabilities

• Proactively designed and developed various types of learning materials including workbooks, storyboards, power points, facilitator guides, learning aids, Computer Based Training, and job aids while assisting the Cayman Islands Civil Service College with launching the Degreed Learning System.• Designed, developed, delivered, and evaluated high-quality, learner-focused, interactive training programs to drive performance and achieve governmental goals.• Consulted with Leadership Facilitators in running of Leadership Programs at the Civil Service College while developing procedures, policies, and standards and set a clear mission and deploy strategies focused on that mission.• Monitored linkage between curriculum and improved learner job performance; coached participants back on the job, ensuring learning translates to performance.

• Developed and delivered an accredited Leadership Program for Managers at all levels of Government.• Effectively facilitated ILM Leadership & Management courses across the Civil Service while designing, developing, implementing and gaining accreditation approval for Associates in Public Administration program with the University College of the Cayman Islands and gained accreditation from the Institute of Leadership, and Management (UK) to deliver Level 3 and Level 5 Leadership programs.• Project Coordinator in designing and implementing a comprehensive hybrid, and competency-based learning system for the Cayman Islands Government.• Consulted with stakeholders on goals and plans for the company development and coordinates the execution of those plans, utilizing available research-based metrics to create improvements to programs that increase productivity and efficiencies.• Multi-tasked and performed other related duties as required for the Director of Human Capital Development.

• Developed leadership programming and conducted data analysis of leadership success within the stores • Consulted with Senior Leadership on development of and gained support for the General Manager Leadership program• Expertly created eLearning courses and assessments for the LMS• Delivered Gallup’s Strengths-Based Leadership programs to Senior Leadership• Lead best-in-class bespoke leadership program and facilitated 315+ General Managers through program successfully

• Proactively managed program expansion and curriculum updates to the Master of Business Leadership Degree program.• Multi-tasked and facilitated several Masters in Business leadership classes.•Developed and cultivated relationships with students, faculty, and staff continuously to strengthen ties with internal stakeholders.• Performed related duties required for successful academic programming of the Masters in Business Leadership Graduate program.

• Proactively designed and developed various types of learning materials including workbooks, storyboards, power points, facilitator guides, learning aids, Computer Based Training, and job aids while assisting the Cayman Islands Civil Service College with launching the Degreed Learning System.• Designed, developed, delivered, and evaluated high-quality, learner-focused, interactive training programs to drive performance and achieve governmental goals.• Consulted with Leadership Facilitators in running of Leadership Programs at the Civil Service College while developing procedures, policies, and standards and set a clear mission and deploy strategies focused on that mission.• Monitored linkage between curriculum and improved learner job performance; coached participants back on the job, ensuring learning translates to performance.

• Developed and delivered an accredited Leadership Program for Managers at all levels of Government.• Effectively facilitated ILM Leadership & Management courses across the Civil Service while designing, developing, implementing and gaining accreditation approval for Associates in Public Administration program with the University College of the Cayman Islands and gained accreditation from the Institute of Leadership, and Management (UK) to deliver Level 3 and Level 5 Leadership programs.• Project Coordinator in designing and implementing a comprehensive hybrid, and competency-based learning system for the Cayman Islands Government.• Consulted with stakeholders on goals and plans for the company development and coordinates the execution of those plans, utilizing available research-based metrics to create improvements to programs that increase productivity and efficiencies.• Multi-tasked and performed other related duties as required for the Director of Human Capital Development.

• Negotiated details and led project to implement new student information system (SIS) to improve internal efficiencies and strategic goals • Facilitated and Administration of Professional Management Practice Program and the Civil Service College.• Curriculum and Project Manager for the implementation of the Cayman Islands Civil Service College • Collaborated with colleagues and staff for successful program delivery and implementation of new programs.• Implemented new academic programming in collaboration with colleagues• Led curriculum development, while identifying student needs and assisting with the assessment of student needs

• Managed Research Operations in Ames, Iowa • Implemented individualized performance plans for all employees • Defined business requirements for research operation • Interviewed, selected and lead all Data Research Analysts

• Participated in the planning of academic advising services and programs • Responsible for understanding and interpreting requirements and academic options and assist in pursuit of student desired goals• Advised students individually and in groups about the development of educational options and resources available

• Implemented product enhancements for both usability and revenue• Managed complex engineering and design relationships efficiently and proactively• Conducted needs analysis for writing business requirements

• Led and coached business accounts team to highest contacts per hour in entire center• Analyzed user feedback and worked collaboratively with corporate headquarters on product initiatives for increased customer service• Lead trainer when outsourcing customer service in New Delhi India