Project Management Group Manager, Svp
CurrentAccountable for management of complex book of work, including supporting timely delivery of multiple projects and programs. Collaborate with key product teams to influence delivery of partner focused roadmap initiatives. Maintain full management responsibility of a team of project managers. Developed comprehensive understanding of multiple areas within portfolio and how they interact to achieve the partner and portfolio objectives. Apply in-depth understanding of the business impact of technical contributions. Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary. Lead the identification and drive resolution of issues, including those outside established projects of work with stakeholders to ensure project scope definition.• Manages book of work for key Tier 1 Partner, including managing program hours usage• Delivered desktop and IVR conversion programs on-time to meet contractual obligation• Coordinated with Partner and key stakeholders to enhance engagement model and partner project coordination.• Successfully coached and mentored multiple employees to become most sought after resources