- Reporting to CFO, provide data analysis & decision support for cross company initiatives- Build & manage end to end machine learning system for fraud detection and order verification decreasing manual review rate from 27% to 8%- Monitor & report customer analytics including: Segmentation, Churn, LTV, AOV, Cohort Analysis, Return rates- Forecast revenue & invoice summary for each company sales channel utilizing machine learning models- DBs: PostgreSQL, MySQL, Google BigQuery- Python: Pandas, Numpy, LightGBM, XGBoost, Prophet, Scikit-Learn, TensorFlow, Keras, PyCaret, Plotly, Seaborn, MatplotLib, FastAPI- Modeling: Classification, Regression, Time Series, Neural Networks, Clustering- Other: Domo, Docker, Kubernetes, GitLab, VSCode, Juypter Notebooks, Virtual Environments

Lead development & implementation of a custom construction management system intended to provide more efficient processes and actionable information for Sales, Design, Estimation, Finance, and Construction departmentsOversaw 3rd party development teams in agile project methodology, including common milestones (standup, feature grooming, planning, and retrospective)Worked with user experience design, development, quality assurance, and documentation team members to write and communicate acceptance criteria and functional requirements sufficient to facilitate estimates, implement, and testProvided internal demonstrations of the product to communicate progress and solicit stakeholder feedbackTechnology: Azure, Azure DevOps, MSSQL, PowerBI/Power Query, Data Analysis Expressions (DAX), AdobeXD, Progressive Web App (PWA), .Net/C#, React JavaScript, Entity Framework, HTML5, CSS

Functioned as product owner for human resources module within Jenzabar EX student information system; led Employee team in agile project methodology, conducting daily standup, weekly feature grooming, and regular planning & retrospective meetings; worked with user experience design, development, quality assurance, and documentation team members to write and communicate acceptance criteria and functional requirements sufficient to facilitate estimates, implement, and test; provided internal demonstrations of the product each sprint during development to communicate progress and solicit stakeholder feedback; partnered with support, services, & solutions teams to manage enhancement requests & bugs, software deployment & training, and product demos & requests for proposals to maximize product success.- Product & subject matter expert for Human Resources & Payroll, knowledgeable of current rules and regulations- Worked with over 125 clients including an 8 client advisory group to help with user requirements gathering and to develop and prioritize a backlog of features consistent with market trends and customer needs- Collaborated with internal and external stakeholders to set vision and define product strategy and roadmap- Completed competitive market analysis in order to provide most value for our current and prospective clients- Delivered inaugural release of the EXi Employee module focused on providing self-service functionality for employees, supervisors, and administrators- Represented company at Jenzabar Annual Meeting (JAM) leading pre and regular conference sessions with current and prospective clients

New client and install base implementation expert charged with helping clients progress from pre-install decision making through go-live use of Jenzabar EX/ICS student information system and related products; conducted module manager level setup & configuration as well as end user training utilizing strong interpersonal and interpretative skills; managed multiple projects throughout the week and consistently earned high satisfaction ratings while staying on task and budget; worked remotely and was responsible for tracking time, travel, expenses accordingly; represented company at Jenzabar Annual Meeting (JAM) leading pre and regular conference sessions with current and prospective clients.- Developed expertise in student facing modules (EX & EXi Registration, Advising, Student Life), web-related products (CRM Student, Faculty, Parent), Retention Early Alert and Predictive Modeling, & Izenda Web Reporting software- Participated in the Retention Predictive Modeling process by data mining, conducting initial data analysis, and publishing the final model to the client system- Performed entire data conversions from client legacy system to new EX SIS database/modules- Created numerous interactive institutional, regulatory, and ad hoc reports- Software installation & upgrades, including maintaining up to date working local system (SQL, IIS, Windows, SIS)

Served as project leader in collaboration with IT and end-users in developing and implementing module & functional level projects that maximize the use of the Enterprise Resource Planning system (Jenzabar) in terms of data quality and/or process efficiency; centralized institutional data definitions and procedures to improve information clarity and availability; oversaw and documented the creation and transmission of external reports and data; Co-Chaired Module Managers committee.- Achieved full implementation of Advising Module, increasing access to student academic records/details allowing for other process improvements including a revamped New Student Orientation program- Completed implementation of Jenzabar Retention (predictive modeling and early alert system), increasing/improving communication amongst university employees about students retention risk levels & risk factors- Coordinated creation of new solutions and improved user experience within campus portal- Performed analysis of IPEDS, NSC, and internal data and reports to provide decision support- Participated on taskforce for reimplementation of HR Modules, increasing data availability and accuracy- Oversaw upgrade and testing process of the ERP software; helped communicate ramifications to end users