Manage tactical, strategic and financial operations of business. Responsible for 20+ employees cross-departmentally, as well as all financial reporting.• Implement policies and procedures, compile and maintain performance metrics with respect to: o Service failures (backorders, on-time delivery, loading or receiving errors) o Driver and truck performanceo Warehouse personnel performance o Quality control• Manage day-to-day processing of accounts receivable and payable using Prophet 21, produce reports for executive team and investors• Reconcile monthly activity, generating year-end reports, and fulfilling tax related requirements• Assist executive team in creating annual organizational budget and monitoring cash flow• Ensure that accounting department requests are resolved and communicated in a timely manner to internal and external parties• Prepare annual audit and act as liaison with all outside vendors• Conduct Operations Meetings and Training• Built and now manage the Prophet 21 operating system from the ground up, including installation of technical equipment, set-up of accounting/reporting system. System supports day-to-day operations, production databases, and infrastructure• Manage expense control, pricing matrix, company website, training, and Human Resources • Oversee and maintain the cleanliness, condition, and operation of facility and equipment

• Supervised team responsible for the receipt, storage, quality control, and reconciliation of all inventory• Managed corporate objectives for operational processes at the branch level• Worked with executive team and department leaders to achieve Branch Sales goals• Met and/or exceeded profitability goals for each quarter/year

Recruited and trained college graduates and experienced staff members for main branch and three additional satellite locations.Developed new hire orientation program for all new employees.Implemented training and development program for existing employees.Performed on-site training of corporate processes for newly acquired companies.Installed equipment and performed networking for new employee hardware and software applications.Ensured acquisition employees were properly trained in company protocol and procedures.Consistently met or exceeded expectations, goals and deadlines.

Supervised the planning and construction phases and initial start-up of company's highly publicized "Kitchen and Bath Showroom." Managed team of eight employees for retail plumbing supplies sales centerAwarded "Satellite of the Year" for the Central region based on outstanding performance and profitability

Managed approximately 20+ employees. Supervised stock and quality control.Managed and coordinated installation team membersRecruited and trained staff.