Operations Manager
CurrentManage tactical, strategic and financial operations of business. Responsible for 20+ employees cross-departmentally, as well as all financial reporting.• Implement policies and procedures, compile and maintain performance metrics with respect to: o Service failures (backorders, on-time delivery, loading or receiving errors) o Driver and truck performanceo Warehouse personnel performance o Quality control• Manage day-to-day processing of accounts receivable and payable using Prophet 21, produce reports for executive team and investors• Reconcile monthly activity, generating year-end reports, and fulfilling tax related requirements• Assist executive team in creating annual organizational budget and monitoring cash flow• Ensure that accounting department requests are resolved and communicated in a timely manner to internal and external parties• Prepare annual audit and act as liaison with all outside vendors• Conduct Operations Meetings and Training• Built and now manage the Prophet 21 operating system from the ground up, including installation of technical equipment, set-up of accounting/reporting system. System supports day-to-day operations, production databases, and infrastructure• Manage expense control, pricing matrix, company website, training, and Human Resources • Oversee and maintain the cleanliness, condition, and operation of facility and equipment