- Worked directly with management and staff to brainstorm, discuss strategy and mitigate any food andservice issues- Oversaw implementation, training, and development of new programs- Resolve customer issues to ensure all customers are satisfied- Maintained business costs to ensure profitability

- Completed talent acquisition and management for internal placements- Worked directly with management and staff to brainstorm, discuss strategy and mitigate any food and service issues- Oversaw implementation, training, and development of new training programs and procedures- Maintained restaurant costs to ensure profitability- Managed 3 Facebook pages and an Instagram account simultaneously- Created film, image, and graphic design content to support digital and physical… Show more - Completed talent acquisition and management for internal placements- Worked directly with management and staff to brainstorm, discuss strategy and mitigate any food and service issues- Oversaw implementation, training, and development of new training programs and procedures- Maintained restaurant costs to ensure profitability- Managed 3 Facebook pages and an Instagram account simultaneously- Created film, image, and graphic design content to support digital and physical platforms- Coordinated with management from three other restaurant locations to ensure consistency in qualityand voice in social media content. Show less

- Developed, implemented and managed business plans to promote profitable food and beverage sales- Created opportunities to engage staff in up-selling to meet revenue targets- Promoted, planned, and executed private and public events- Created print and digital advertisements to promote events and restaurant specials as a way ofincreasing sales- Simultaneously managed an Instagram and Facebook profile for business

- Developed positive vendor relationships- Managed two different restaurant concepts simultaneously- Provided performance feedback and coached employees with setting daily goals.- Created content for the Facebook pages for 3 separate concepts simultaneously