David Thompson Email & Phone Number

London Area, United Kingdom

This role involves leading onboarding processes, maintaining strong customer health scores, and fostering relationships that promote retention and growth.Regular communication with customers to build strong relationships and enable multi-threading.Onboarding and Activation - Deliver successful onboarding processes to activate customers against their goals.

London, England, United Kingdom

We’re the global talent technology leader intelligently solving the most critical challenges for employers and delivering results that strengthen their organizations. Our unified platform, augmented by rich data and deep industry expertise, is revolutionizing how employers attract and hire the talent they need – through connected intelligence.

United Kingdom

I am responsible for the overall success of Papirfly in the UK and Global markets, driving sales and embedding a culture of success across a highly skilled workforce.I have full ownership of the P&L in the UK, making sure that the functions of the organisation are aligned to meet the Group's strategic commercial objectives.I am responsible for £6.5m ARR.

Essex, England, United Kingdom

• Papirfly is a Brand Activation Management SaaS technology company working with many of the world's largest brands. Our key markets are Employer Brand and Talent Acquisition teams, but we also work extensively with.
• Ensuring timely and accurate revenue and churn forecasts for the UK Customer Success team.
• Leading & influencing discussions around global Customer Success processes and improvements.
• Keeping accurate and up to date tracking of key departmental metrics including, but not limited to MRR, ARR, Health, Risks and Opportunities.
• Identification of areas of improvement and training for the individual team members. Provide mentoring and support to the team as needed via 121’s and reviews.
• Ensure success plans with customers have been created at personal and team level.

United Kingdom

Employed as a CSM to work across a portfolio of 30 key customers.Our customers are global organisations such as Meta, Coca-Cola, AstraZeneca, HSBC, Vodafone and similar organisations, specifically working with Global Employer Brand and Corporate Comms teams.Retention and growth of customers is the focus across our existing customer base, as well as the.

• Wilmington Healthcare are the UK’s leading provider of B2B healthcare information offering an unrivalled portfolio of healthcare intelligence products and services.I am directly responsible for thirteen sales staff.
• Confident with a strong telesales background and proven sales management experience
• A ‘hands on’ self-motivated individual, who can demonstrate experience of recruiting, managing, training and motivating teams
• Proven track record of converting qualified leads and enquiries into sales
• Experience of delivering sales growth in a B2B subscription information publishing environment
• Excellent presentation and negotiation skills and ability to communicate at all levels

Basildon, UK

Part of a team of five account managers selling bespoke database and CRM population solutions, targeted at clients (mainly Medical/IT/Pharmaceutical) wishing to market products into the Public Sector (NHS/Local Government). Although there is still a degree of cold calling, this is very much a niche product that is backed up by a high degree of advertising.

UK

Education record

National Diploma, It Applications