Global Program Manager
Current• Led projects across three sites that resulted in passing separate ISO 9001 and IATF 16949 certification audits at each site with no non-conformances.• Improved customer reporting consistency by standardizing material properties and certificates of compliance across seven global sites.• Program managed the development and implementation of a universal document-management system for all seven global sites, Replaced three separate systems, reduced document approval cycles by 90% using automatic email reminders and notifications. Allowed site wide document searches.• Led implementation of SAP-based FMEA and Control Plan software and 8D and 5-Why software at all sites to replace outdated technology and standardize processes. Reduced 8D and 5-Why completion times 50% by incorporating existing SAP customer complaint information.