David Thorpe Email and Phone Number

• Led projects across three sites that resulted in passing separate ISO 9001 and IATF 16949 certification audits at each site with no non-conformances.• Improved customer reporting consistency by standardizing material properties and certificates of compliance across seven global sites.• Program managed the development and implementation of a universal document-management system for all seven global sites, Replaced three separate systems, reduced document approval cycles by 90% using automatic email reminders and notifications. Allowed site wide document searches.• Led implementation of SAP-based FMEA and Control Plan software and 8D and 5-Why software at all sites to replace outdated technology and standardize processes. Reduced 8D and 5-Why completion times 50% by incorporating existing SAP customer complaint information.

• Designed the inspection areas, quality lab and separate etcher building for a brand new $15 million dollar 120,000 sqft production facilities accounting for 40% of North America production capacity. Included the specification and layout of all new equipment, work areas, electric, air, water, vacuum, chemical runs and hazardous waste and storage.• Reduced customer complaints by 50% through leading cross-functional teams to complete improvement projects; utilizing quality and six sigma tools such as 5-Why, 8D, Ishikawa diagrams, SPC, FMEA’s and control plans.• Determined requirements and received approvals for capital budget requests of $250K each year.• Brought back into compliance design and specification errors impacting about 50% of SKU’s that had been followed for many years.• Managed one quality engineer, six test lab technicians and six final inspection employees.

• Identified production issues and proactively used six sigma and design of experiment tools to reduce quality defects by 38% and internal scrap rates by over 500% saving $30,000 in scrap costs.• Successfully led the recertification transition from ISO 9001:2008 to 9001:2015, Developed and implemented the quality management system (QMS). Completed the audit with zero non-conformances and only two opportunities for improvement.• Developed an ISO employee certification and training program in a searchable database to improve tracking of certificate and training completion. Managed seven final inspection employees.• Implemented a 5S program to improve efficiency and reduce clutter, including selling scrap materials for over $5K.

• Led QIP programs to determine root cause and implement corrective actions on six major quality issues that had put company in red flag status (i.e., no new business with the customer) at four sites.• Achieved 100% quality rating for five consecutive months, allowing all four sites to exit red flag status in less than a year after being tasked with the project (sites had been on red flag status for over three years).• Managed global teams across multiple sites, for customers accounting for $250 million in revenue.• Brought all customer-sourcing requirements up to date, some were more than 10 years out of date.

• Managed four emerging region supplier transitions with $30 million dollars in spend covering castings, machined and sheetmetal components and printed wiring boards.• Achieved average savings of over 20% on each project.• Conducted formal supplier-risk assessments, developed risk-mitigation plans and oversaw the component qualification process.

• Increased supplier on-time deliveries from 72% to 96% and decreased rejects from 9,400 to 1,800PPM.• Responsible for the supplier quality and development strategy and execution for 11 Honeywell sites. • Lead the development of common audit and assessment procedures used across AES sites. • Lead the site teams in the development of the yearly strategic plans.

• Initially tasked with turning around an existing program that was over budget and behind schedule.• Negotiated new funding for out-of-scope changes and new program schedules with the customer.• Delivered the program on schedule, with zero defects, within the new funding limits.

• Responsible for all phases of the product line including, design, manufacturing and profit and loss.• Improved customer-satisfaction ratings from a score of 60% to 100% for seven consecutive months.• Doubled sales in one year by focusing on key customers and eliminating marginal customers.• Responsible for transferring and training of product lines to low-cost regions.

• Designed and tested critical structural components including inter-stages, separation systems and launch lugs. • Assembled the rocket components and installed the rockets on the launcher. Successfully launched three separate rockets that achieved mission objectives.