David Martinez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Simi Valley, Ca, Us

Managing approx 14 clients with well over 700 devices and 250 users (Remote/Local).Administration and management of 365 (Bus/Gov), Cisco/Meraki, Dell/HP Servers, SSL VPN Server/Client, Networking and Wireless gear. Use and Administration of N-Central RMM, PassPortal, Meraki/SonicWall portals. ConnectWise ticketing system. Security services, EDR/SOC/ACM/IPM, email/content filtering, InTune, MDM, policy integration. Working with; DUO/MS Authenticator MFA setup and configuration for 365, Cisco Secure Connect, SonicWall VPN.Experience in CMMC NIST 800-171 ITAR Controls and Standards. 365GCC High, Security, Network protocols. Understanding of timelines, communication with stake holders and organizational needs. Change management as Controls are implemented. Open, friendly and strong communicator across the organization, especially with C-Level. Strong understanding of Business Administration, process, flows. ERP/CRM system management/administration.Project management and trouble ticket resolution.Excellent client service skills with a professional business approach.

Provide professional IT and business consulting and managed services to mid-sized businesses, law firms and entertainment studios.Services include; Cloud services (SaaS/PaaS), MDM (Jamf/Intune), Windows Desktop/Server, MacOS/iOS, server installation and maintenance, network administration, DHCP DNS and Active Directory management, remote services, VOIP, vendor and asset management, user education and training.Able to consult on business operations and practices that create a more efficient and positive affect on margins. Enhancing the workflow process with organic, structured but not compromising policies and procedures. Identifying how an organization is structured and how to lay a solid technical foundation to best support the end users, which in turn moves the company progressively towards its primary goal.

Main clients were home and small business users. Handled all IT related issues including setting up new PC's, networks, printers, servers, etc. Troubshoot software issues, viruses/malware. Installed and taught users how to use software.

New York, Ny, Us

Managing the Desktop support of over 300 users in Los Angeles and across the US. SAAS support including Okta, Google Workspace, Jira, Confluence. Jamf, Intune Apple Mac/iPhone support and MDM. Vendor management, Project management, leadership motivation and training.

Los Angeles, Ca, Us

Overall management of the IT department. Daily System Administrator duties including project planning and implementation, documentation, research and analysis. Support end users in house as well as remote users. Troubleshoot and maintain various servers (File, Print, Active Directory, DC, DNS, DHCP, App, Camera, VM’s) and network as well as any technical equipment including Mobile Device Management (Android, iOS, Windows), printers, copy machines, etc.In addition to my IT responsibilities I oversee Operations, managing the warehouse and order fulfillment. This includes managing an inventory team, shipping, technicians, order process and resolution. Facilities- Electrical work, forklift/scissor lift, general building and office maintenance.Project planning and coordination with outside vendors.

Providing Internet connectivity to production companies that are filming in extremly remote areas of the world.

Simi Valley, Ca, Us

(Promoted from Studio Services Account Manager to IT Manager)Overall management of the IT department that supports approximately 50 users. Daily administrative duties including project planning and implementation, documentation, research and analysis. Support end users in house as well as remote uses across the country and UK offices. Troubleshoot and maintain various servers (File, Print, DC, DNS, DHCP, App, Camera, Platinum, Liaison, 3CX, VM’s) and network as well as any technical equipment including Mobile Device Management (Android, iOS, BlackBerry, Windows), printers, copy machines, etc.Assist with the research and development of Datasat's new proprietary wireless technology.Assist in Technical Sales/Marketing via trade show and corporate demonstrations both in-house and on location.

Simi Valley, Ca, Us

Act as a liason and coordinate between Datasat (formerly DTS Digital Cinema), major studios, production companies, sound engineers and sound mixers. Facilitate the transfer of sound files and requirements needed to produce the final product which is the Datasat Digital sound format for 35mm film and digital media.In addition to my daily responsibilities, I would assist the IT dept when needed or asked.

Beverly Hills, Ca., Us

Manage DVD distribution for nation wide accounts across Canada and the United States. Report, analyze and consolidate the tracking of DVD shipments to various distribution centers and retail locations.

Woodland Hills, Ca, Us

Provide excellent Client service by answering incoming calls and orders from production companies as well as from on set via the Camera dept/Camera Assistants or Operators. Communicate with all departments to oversee the flow of orders, fax and give verbal quotes to production companies. Promoted to Camera and Special Equipment Scheduler where I worked with the Executive Marketing team in fulfilling the equipment requests of on-going television shows, commercials and feature film productions. Had to maintain a professional demeanor at all times while dealing with extremely tight work/equipment schedules where No was not an answer nor an option.

Handle any questions customers may have regarding their account, and take orders either by phone, fax, E-mail, or mail.

Responsible for two regions containing seven branch offices. Work with over 200 accounts totaling over 3 million dollars in billing.

Irvine, Ca, Us

Responsible for learning all areas of management including but not limited to proper opening and closing procedures, provide training for new associates as well as on-going training, creating bank deposits, balancing all monies in drawers and safe, relieve manager of certain tasks, cook and manage crew throughout the day. Responsible for making sure that quality, cleanliness and service were maintained at extremely high standards at all times.Moved to Las Vegas, NV to assist with the opening of the first four locations outside of California.

Computer Science

Operations Management And Supervision

Gen Ed