Customer Service Representative
CurrentCustomer Service Coordinator at vmark, a boutique phone call center that provides a range of edge-to-edge solutions for leading brands and organizations in their field. vmark's customers include banks, car companies, and insurance companies.As part of the job, my responsibility is:- Build and cultivate long-term trusting relationships with clients.- Establish the company's authority and credibility in the fields of insurance, banking, and automobile.- Identify client needs and customize solutions to increase customer satisfaction.- Proactively seek new business opportunities.- Possess excellent interpersonal and customer service skills.