• 2022 - Built the Data Engineering and Governance Department. o Review Data and Tables for data Integrity, improving efficiency, specialization, and accuracy • 2021 - Saved $46k as subject matter expert for Portfolio Conversion from FIS platform to FDR(FISERV) platform. • 2020 - Discovered $750,00 in missed potential NSF fee revenue. • 2020 - Resolved 14,596 Avoidable Complaints that could have led to Regulator issues and corrected them before customers where aware of any issues.• 2020 - Saved $120k in FTE hours via Automation of data and reporting for Accounting and other areas. • 2019 - FS Card Portfolio Conversion to CFC with Analysis, Acquisition ($25.4M in assets), and Data validation.• 2019 - Developed processes to automate the accounting settlement process and data entries saving time and increase accuracy.Control and Data Managemento Manage Multi Projects for Converting several Portfolios between Systems and Acquisitions of accounts.o Provide unique perspective from the Programing and Business side on all Projects for reasonability.o Develop Ongoing Analysis and reports to find issues with all processes both new and current.o Use Innovative and creative thinking to find multiple process improvements and optimizations for all areas..o Interview/hire/train VP of Risk, Risk Manager, Senior Risk Analysts, and Business Intelligence Analyst to grow the Risk Department.o Improved Efficiency by Developing an Automated VBA scripting that reduces the data extraction time by 95% utilizing Monarch Software models saving over $356k in this one task alone Since 2009 with zero errors.Risk Reporting and Managemento Develop and Implement Tableau Management dashboard reporting.o Automate Multiple Reports for CFO, CRO, and CCO for monitoring and Board Presentation data.o Managed several vendors including developed reporting performance compared to internal departments for Champion Challenger metrics.

Currently a Delaware Notary Public

Provided desktop support by being the department’s first line of defense for all technological problems. Responsibilities include on-boarding of new users to various applications, system administrator for back-end trading system, and development of new reports, and new department measures to enhance the information management teams need to run the area more efficiently. Also responsible for producing the department's MIS of over 50 daily reports. Support all current and new systems for the department. Develop and maintain Access Databases, Lotus Notes Databases among various other systems and supporting areas. Provide MIS feedback and requirements of new systems and upgrades that impact MIS.

Currently support dual roles as the Relationship Manager to BIM and also Information Manager. Responsible for reviewing all Project request before entering in Project Database for assignment. Provide Relationship and Liaison Support to the Payments and recently Internet Servicing areas. Develop and maintain Access Databases for all Payments functions. Provide MIS feedback and requirements of new systems and upgrades that impact MIS. Develop efficiencies in current tracking and reports utilizing various methods and techniques.

Supervise up to 5 exempt Operation Analysts. Responsible for review all Project request Responsible for presenting the Monthly Balanced Scorecard to the Payments Manager. Maintain and provide access to the Payments/DPS Database in Lotus Notes. Developed and maintain multiple Access Databases for the Payments areas. Maintain and update the Vector IV Statistics File. Develop efficiencies in current tracking and reports utilizing various methods and techniques

Utilize analytical skills in producing daily, weekly and monthly statistics reports, and improving processes. Provide Ad-Hoc Focus Reports, in addition to, required daily reports. Documented procedures for running daily and weekly Focus reports. Perform new system testing to ensure functionality before rollout into production. Preformed all Y2K testing for the following systems: Vector IV, MSA, PMI (Optika) System, and Focus. Achievements:• Worked on testing and implementation for both the Vector IV Release 6.0 and PMI (Optika) System. • Provide on-going user support for the PMI system, as well as, recommend enhancements.• Developed Focus reports for other areas in addition to my own. • Designed and maintain a Lotus Notes Database for the Delaware Payment Operations Division.