I have developed extensive experience in Executive Leadership in the Retail, Consumer Finance, Vocational Education and Aviation sectors with varied Chief Operating, General Manager and Line Manager roles.My achievements are through delivering quality outcomes through continual business process improvements, sound financial management, staff development and engagement, enhancing customer experience and advanced communication. I provide in-depth knowledge of operations (retail, logistics, vocational training), governance and financial processes and have an extensive background in customer service delivery. My goal is to build collaborative relationships with my team, mentor and development them as people and drive enjoyment and happiness in the workplace through shared success.My Executive roles include Chief Operating Officer (Parafield) for Flight Training Adelaide, Group General Manager Merchandise & Marketing for Radio Rentals (SA), Group General Manager Retail for Radio Rentals (SA), and General Manager Consumer Finance for Walker Stores Pty Ltd.My Line Management roles include Training Manager (Cathay Pacific) and Training Manager (AFTC) for Flight Training Adelaide, and Store Manager positions at various Radio Rentals (SA) electrical and furniture sites (West Lakes, Melrose Park, Hindmarsh & Tea Tree Plus).