David Vang Email & Phone Number

Columbus, Indiana, US

• Analyzed applications and current infrastructure to assess areas in need of improvements, develop solutions and upgrade applications when necessary
• Act as a liaison between stakeholders and IT
• Support computers peripheral devices and software
• Implement VMware host to run virtualize LinuxOS (CentOS) workstations for test computers
• Create support documentation that empower and enabled user community to extend skills, and find resolutions to questions without intervention from others support team
• Controls Engineering Software application support (RSLogix, MFG tools etc.)

Columbus, Indiana, US

• Main point of contact for 2nd shift technical support
• L1 support for CMES and Oracle/ERP applications
• Support robotics (Cobot) robots on the line
• Controls engineering applications support (RSlogix)

Columbus, Indiana, US

• L1 support for CMES
• Assist Controls Engineer/Manufacturing Engineer and IT with projects
• L1 support for computers peripherals
• Creating work process documentations

Columbus, Indiana, US

• Assemble small power generator (RV’s and Commercials)
• using engineer drawing to help assist with the assembly
• used power tools, hoist and crane

Minneapolis, MN, US

• Provide technical support for end users with their store mobile devices, PDA’s and wireless printers
• Take high volume of calls and provide first level resolutions to clients
• Uses Service Now ticketing system and Knowledge base to help with resolving to problem quicker
• Provide technical support for stores POS peripherals
• Uses SCCM tools to remote into clients workstation to do troubleshooting
• Uses Putty to run cable testing on Registers, and also to get information about the network which the register is on

Cork, Ireland, IE

• Scanning hard copy files into PDF format and send it to their destinations emails
• Using online software to accept returns from customers into warehouse inventory
• Using online software to send warranty items back to the manufacture
• Computer refresh, and setting up new workstation for new hires tech
• Troubleshoot computers software and hardware issues
• Replacing old routers, switches and access points with new ones

Minneapolis, Minnesota, US

• Provide first level contact and convey resolution to customer issues
• Utilize excellent customer service skills and exceed customer expectations
• Ensure proper recording, documentation and closure
• Preserve and grow knowledge of help desk procedures, products and services

Atlanta, Georgia, US

• Responsible for warehousing and distribution of aircraft parts and related materials
• Data accuracy, compliance processes, packaging preservation, proper binning, uses an online like ticketing system and SAP on ordering, issuing, receiving and shipping of material
• Providing customer service over the phone, taking customer orders and insisting them with their needs over the phone
• The Supply Attendant is responsible for warehousing and distribution of aircraft parts and related materials within logistics operation.
• Duties include, but are not limited to: data accuracy, compliance processes, packaging preservation, proper binning, issuing, receiving and shipping of material managed in the stores operation.
• Further responsibilities include, but are not limited to: responsible for safe operation of mechanical and manual material handling equipment; responsible for safe operation of company vehicle.

Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.Positions parts and subassemblies by using templates or reading measurements.Assembles components by examining connections for correct fit; fastening parts and subassemblies.Verifies.

Installing hardware and software systems. Maintaining or repairing equipment. Troubleshooting a variety of computer issues. Setting up computer security measures for customers.

Frisco, TX, US

Minneapolis, Minnesota, US

• Pick out the order that the order sheet tells you to pick out.
• Scan the order that have been pick.
• Back order any product that we don’t have or ran out.

• Run the machine and setting up the machine to the right size to run the orders.
• Keep records of the weight of the goods, and palletizing the finish products
• Set up machines (calibration, cleaning etc.) to start a production cycle
• Control and adjust machine settings (e.g. speed)
• Feed raw material or parts to semi-automated machines
• Inspect parts with precision and measuring tools

• Assemble battery warmer together, making heaters for automobile
• Pack finish goods, sorting and look for defect
• Read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately assemble equipment and products
• Utilize hand held tools such as a hand held screw and drill gun
• Perform all work in accordance with quality standards and established safety procedures
• Maintain inventory of product in work stations

Bachelor’S Degree, Information Technology

Education record