• Analyzed applications and current infrastructure to assess areas in need of improvements, develop solutions and upgrade applications when necessary• Act as a liaison between stakeholders and IT• Support computers peripheral devices and software• Implement VMware host to run virtualize LinuxOS (CentOS) workstations for test computers• Create support documentation that empower and enabled user community to extend skills, and find resolutions to questions without intervention from others support team• Controls Engineering Software application support (RSLogix, MFG tools etc.) • Manage new and continuous projects (Cyber security upgrade, virtualize workstations, robotics etc.)

• Main point of contact for 2nd shift technical support• L1 support for CMES and Oracle/ERP applications • Support robotics (Cobot) robots on the line • Controls engineering applications support (RSlogix)

• L1 support for CMES• Assist Controls Engineer/Manufacturing Engineer and IT with projects • L1 support for computers peripherals • Creating work process documentations

• Assemble small power generator (RV’s and Commercials)• using engineer drawing to help assist with the assembly • used power tools, hoist and crane

• Provide technical support for end users with their store mobile devices, PDA’s and wireless printers• Take high volume of calls and provide first level resolutions to clients• Uses Service Now ticketing system and Knowledge base to help with resolving to problem quicker • Provide technical support for stores POS peripherals• Uses SCCM tools to remote into clients workstation to do troubleshooting• Uses Putty to run cable testing on Registers, and also to get information about the network which the register is on• Uses CMD to ping workstations and register to see if it’s online

• Scanning hard copy files into PDF format and send it to their destinations emails • Using online software to accept returns from customers into warehouse inventory• Using online software to send warranty items back to the manufacture • Computer refresh, and setting up new workstation for new hires tech• Troubleshoot computers software and hardware issues • Replacing old routers, switches and access points with new ones• Back up server into a Nas synology back hard drive • Wiping out hard drive on computers and laptop • Replacing hard drives with new solid states drive on laptop• Using Microsoft deployment toolkit to setup laptops for users• Mange Iron Mountain projects

• Provide first level contact and convey resolution to customer issues • Utilize excellent customer service skills and exceed customer expectations • Ensure proper recording, documentation and closure• Preserve and grow knowledge of help desk procedures, products and services

• Responsible for warehousing and distribution of aircraft parts and related materials • Data accuracy, compliance processes, packaging preservation, proper binning, uses an online like ticketing system and SAP on ordering, issuing, receiving and shipping of material • Providing customer service over the phone, taking customer orders and insisting them with their needs over the phone• The Supply Attendant is responsible for warehousing and distribution of aircraft parts and related materials within logistics operation. • Duties include, but are not limited to: data accuracy, compliance processes, packaging preservation, proper binning, issuing, receiving and shipping of material managed in the stores operation. • Further responsibilities include, but are not limited to: responsible for safe operation of mechanical and manual material handling equipment; responsible for safe operation of company vehicle.

Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.Positions parts and subassemblies by using templates or reading measurements.Assembles components by examining connections for correct fit; fastening parts and subassemblies.Verifies specifications by measuring completed component.Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources.Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.Maintains safe and clean working environment by complying with procedures, rules, and regulations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Documents actions by completing production and quality forms.Read and understand specifications for product being inspected.Perform visual, dimensional and functional inspections on components, sub-assemblies or finished devices to assure compliance with the written specifications and/or drawings.Identify, document and control non-conforming components, sub-assemblies or finished devices according to established procedures.Follow all quality system documents.Perform fine manipulative processes, using a microscope/micro forge, video screen, and/or other equipment, seated and/or standing at a workstation.Perform work in a Controlled Environment with special gowning/clothing and hygiene requirements.Perform various computer functions.Perform routine maintenance on certain machinery/tools in department.Assure measuring equipment used to perform any inspection(s) is calibrated.Responsible for producing a quality product in a timely manner.

Installing hardware and software systems. Maintaining or repairing equipment. Troubleshooting a variety of computer issues. Setting up computer security measures for customers.

• Pick out the order that the order sheet tells you to pick out.• Scan the order that have been pick.• Back order any product that we don’t have or ran out.

• Run the machine and setting up the machine to the right size to run the orders.• Keep records of the weight of the goods, and palletizing the finish products• Set up machines (calibration, cleaning etc.) to start a production cycle• Control and adjust machine settings (e.g. speed)• Feed raw material or parts to semi-automated machines• Inspect parts with precision and measuring tools• Test operation of machines periodically• Fix issues that might occur during the shift• Check output to spot any machine-related mistakes or flaws• Keep records of approved and defective units or final products• Maintain activity logs

• Assemble battery warmer together, making heaters for automobile• Pack finish goods, sorting and look for defect• Read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately assemble equipment and products• Utilize hand held tools such as a hand held screw and drill gun• Perform all work in accordance with quality standards and established safety procedures• Maintain inventory of product in work stations• Perform quality work checks to insure the product meets quality standards