David (Josh) Vanover Email & Phone Number

Peoria, AZ, US

Irvine, California, US

New York, NY, US

New York, NY, US

• Responsible for developing and maintaining long-term relationships with strategic customers ensuring Commercial, Medicare and HEDIS projects were delivered on time, within budget, and exceeding customer expectations.
• Responsible for growth and retention of key clients.
• Managed the assigned Lines of Business
• Managed and executed the implementation process for new clients.
• Partnered across operational teams as an advocate to improve overall retrieval performance, increase client satisfaction, and enhance process improvements.
• Responsible for analyzing and reporting client data while driving internal tasks to deliver client key quality indicators throughout the entire project lifecycle.

Sidney, Nebraska, US

• Created and maintained relationships with external vendors, ambassadors, prostaff, non-profit organizations and employees.
• Developed, planned, managed, and executed external/ in-store, season-appropriate events, seminars, demonstrations, and other educational courses for national outdoor/sport venues.
• Increased store traffic by 12% and helped increase units per transaction by 3 for largest store in national chain with revenues exceeding $62 million.
• Built relationships through community outreach and through professional networking.
• Managed public relations activities and communications including press releases, social media, company literature, editorial calendars, articles, announcements and media kits.
• Contributed to creative for advertising copy, placement and promotions.

Boca Raton, FL, US

• Analyzed current patient trends and made recommendations for areas of improvement.
• Project manager for enterprise rollout for new feedback system and kept the project on time and within budget.
• Implemented a new enterprise standard for feedback reporting.
• Collaborated with Executive Team to improve patient experience and increase Net Promoter Score (NPS) by 1.2 points which improved patient experience and positively impacted revenue.
• Created monthly Board reports.
• Created and manage patient focus groups and oversee patient feedback database.

Boca Raton, FL, US

• Researched and identified emerging and existing markets to create new opportunities.
• Strategically planned and implemented plan for market entry.
• Managed deadlines on regional advertising (billboards, television, print and radio) and ad development.
• Managed department budget and controlled expenses while coming in under budget and constantly passed auditing.
• Managed sponsorships and coordinated logistics for sponsored events.
• Created and implemented plans to effectively market events to establish relationships within the market.

Boca Raton, Florida, US

• Increased sales by 40% and managed over 500 business accounts.
• Provided business consulting services.
• Established relationships with customers.
• Prepared and audit sales reports.
• Identified areas of conflict and provided customer resolutions.
• Experience selling merchant processing, web hosting, data backup, web design, SEO, pay per click and insurance.

• Increased the number of units from 9 to 65 and added additional services to increase revenue.
• Provided outstanding customer service at the office and in the field.
• Provided on-the-job training to other associates.
• Oversaw successful product delivery.
• Conducted market research to identify new product lines.
• Elected as the project manager for website design and management of website.

Bachelor'S, Business /Marketing

Associates, Business