Financially savvy, customer-experience oriented business operations leader with 12+ years of strategic, growth-stage B2B product/project/people management skills passionately serving across varied industries including medical, aviation, rail, and nuclear/electrical power to help make the world better. Hands on experience actively supporting founder/CEO across all business operations from setting operational policies and procedures, financial planning and cash-flow management, human resources hiring, performance reviews, payroll, benefits analysis, and vendor selection protocols, to supporting and steering high performing teams in product development, marketing, IT, and client relations into a cohesive whole.Director of Operations | Servant LeadershipEmail: davevr1900@gmail.comCORE COMPETENCIES/SOFTWAREStrategic operational and project management, Results driven, Servant leadership, Coaching and mentoring, Client relations, Cost control and reduction, Continuous quality and process improvement, Multitasking, Problem solving, Fluent in French and English, Microsoft Office 365, Google G-Suite, QuickBooks, Bill.com, Mailchimp, Salesforce, Stripe, Authorize.net, WordPress, WooCommerce, Zendesk, Podio.