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David V. is listed as Project Management | Sr. Operations Specialist & Management | E-Commerce based in Alajuela, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for David V..
David V. previously worked as Senior Operations Specialist at Vivo Gaming and Remote Support and Technical Specialist at Modsquad. David V. holds Associate Of Arts - Aa, Digital Marketing from Universidad Americana (Cr).
Experienced Operations Specialist with over a decade of expertise in optimizing processes, driving efficiency, and enhancing customer experiences. Proven success in roles across operations, sales, and client relations, with a strong focus on B2B and retention strategies. Skilled in project management, API integrations, and content management, with a diverse background that spans e-commerce, compliance, and culinary arts. With strong communication skills and a B2+ English proficiency, I bring a unique perspective to problem-solving and innovation, helping organizations grow and succeed
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Costa Rica
Live streaming analyst: Oversee live streams in real time, ensuring optimal performance by tracking latency, buffering, and video quality. Responded and resolved technical issues in real time, coordinating with technical teams to address any problems affecting the quality of the stream.B2B API integrations: Conducted API testing and troubleshoot issues.
Provided high-quality customer support via chat and email for music and video game platforms.Provided step-by-step guidance to clients with technical difficulties, including software bugs, audio, or video playback issues, and connectivity problems.Use remote collaboration tools to report and discuss technical problems and their resolutions.
Heredia, Costa Rica
Assist with processing claims, guiding customers through the submission process, and ensuring claims are processed in a timely manner.Guide clients through the policy application process, including underwriting and documentation requirements.
Costa Rica
Apprentice Chef at Hyatt Pinares.Saucier, Poissonnier, Gillarding, Friturier, Rotisseur, Entremetier, Garde Manger.Executive Chef at Montana BBQ.Commis chef at La Taqueria, a Mexican fast-food establishment.Chef de Partie and Waiter at Locanda Restaurante Pizzeria.Proficient in menu costing, with experience in creating and designing menus that align.
San Jose, Costa Rica
As a Senior Retention Department Agent, I consistently ranked as a top performer for 8 consecutive months, achieving impressive monthly sales figures of up to $5,000 outbound and $3,500 inbound.Analyze player behavior and data to identify trends and opportunities for upselling and cross-selling.Stay updated on industry trends and competitor strategies to.
San Jose, Costa Rica
In my role as a C2B Relationship Director, I assumed direct responsibility for managing payment processing and tailoring payment solutions to meet the unique needs of our client companies.Additionally, I conducted thorough research and updated essential materials, crucial for effective client management and collaborative partnerships.Providing direct.
San Jose, Costa Rica
Managed and trained all office personnel for the DGS system, including clerks, supervisors, and customer service representatives.Additionally, I provided training on probability trends prediction.Raw line creation.Promoted to customer service supervisor, I managed agent requests, scheduling, and escalations, while serving as the SME on the DGS bet software.
San Jose, Costa Rica
As a Customer Service Representative at Bank of America, I adeptly managed a high volume of inbound and customer calls with skill and precision.I handled volatile customer situations with calmness and courtesy, ensuring smooth interactions.Additionally, I diligently gathered and verified all necessary customer information for tracking purposes.I excelled.
San Jose, Costa Rica
Throughout my tenure, I assisted the Vice President with VIP orders and staff scheduling, enhanced internal controls, and policies.Specialized in probabilities and numerical analysis.As a Senior Agent, I ensured flawless customer-agent interactions as a Customer Service Manager, and excelled in delivering exceptional support to VIP Customers.
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David V. is listed as Project Management | Sr. Operations Specialist & Management | E-Commerce.
David V. is based in Alajuela, Costa Rica, Costa Rica.
David V. has worked for Vivo Gaming, Modsquad, Dxc Technology, Autónomo, and Cr Spark.
You can use AeroLeads to view verified contact signals for David V., including work email, phone, and LinkedIn data when available.
David V. holds Associate Of Arts - Aa, Digital Marketing from Universidad Americana (Cr).
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