David Vaughan Email & Phone Number

Sherwood, OR, US

Beaverton, Oregon, United States

Built a virtual machine test environment. Consolidated unused servers computer to create simulated customer environments to provide effective support and provide valuable data to engineering teams.Developed software to combine various software packages to playout customer video streams for testing. Streamlining customer support and improving workflow.

Beaverton, OR

*Tektronix Video division acquired by Telestream inc. in 2019Provided global support for audio / video test and measurement products. Working with an international team of support and application engineers to deliver 24/7 coverage to resolve customer issues.Built testing and demonstration environment for entire video product line offerings. Increased.

Portland, Oregon

• Provide telephonic and remote support to clients regarding plastic card printers and production software.
• Write technical instruction manuals for clients and internal technical support representatives.
• Supervise and lead a team of 10 Support Technicians.
• Apply logic and problem-solving techniques to provide solutions to non-standard problems.
• Create training material and syllabi for production products both internally and for end users.

Johannesburg Area, South Africa

• Planned and built IT infrastructure for a medium enterprise, including installing and configuring network hardware, security, data backup and production equipment monitoring.
• Successfully designed and implemented custom systems to streamline manufacturing processes and integrated software control and manufacturing equipment.
• Created new methods to integrate automatic barcode tracking into the manufacturing process.
• Developed middleware application to integrate embedded laser manufacturing equipment into design software.
• Produced PC application to integrate crypto-secured NFC tags into production systems using C++, C#, and.net framework.
• Worked with industrial cameras for OCR integration on laser engraving equipment.

Johannesburg Area, South Africa

• Maintained CNC machine tools including mechanical, hydraulic, pneumatic and electronics systems for advanced manufacturing clients.
• Troubleshooting using electrical schematic diagrams, PLC ladder-logic programming, and oscilloscopes.
• Developed software to replace legacy storage methods on CNC machines by using C/C++ programming and micro-controllers.
• Constructed and designed communications board to provide output from PC CAD software to CNC machine tools.
• Managed retrofitting of production equipment to modern motion control systems.
• Configured PC based motion control systems for various automated machines.

Johannesburg Area, South Africa

• Presented lectures on introductory electronics and basic computer skills.
• Instructed practical classes in electronic component soldering techniques.
• Compiled tests, assessments and examinations.

• Setup and configured Cisco routers and switches.
• Programmed applications to test throughput for point-to-point optical communication devices.
• Installed, setup and commissioned free-space-optical laser equipment and fiber optic networks.
• Setup and performed tests on outgoing equipments using sophisticated optical output test instrumentation.
• Used pick-and-place machine to place SMT components on circuit boards for production of product line.
• Created testing manuals for technical staff.

• Install, configure and image Windows operating systems on corporate workstations.
• Respond to support requests from generated job tickets.
• Traveled to all country-wide branch offices to install and configure automatic application auditing and tracking software.

Bachelor'S Degree, Computer Science

National Diploma N6 Sound Engineering And Music Production, Audio Engineering

N4, Electronics