I have built and scaled high-performing customer success and professional services teams at category-creating software companies in HR, L&D, Marketing, and Sales Enablement. From $10M to more than $300M in revenue, from early-stage through IPO through acquisition, through multiple rounds of fundraising, and from 40 to more than 3,000 employees, I have had the opportunity to contribute in leadership roles throughout the entire startup journey. Across multiple organizations, I have established and scaled customer success, professional services, support, and consulting services teams that delivered enduring organizational change and product adoption, industry-leading net promoter and customer engagement scores, and best-in-class customer retention and expansion results. My previous roles include Chief Customer Officer at Degreed, SVP of Customer Success at Crayon, Vice President of Customer Success and Strategic Services at HireVue (acq. The Carlyle Group), Director of Customer Value and Account Management at SuccessFactors (IPO and acq. SAP) Director of Human Resources at HQ Global Workplaces (acq. Regus).