David Vigna Email & Phone Number

Toronto, Ontario, Ca

Softchoice is a software- and cloud-focused IT solutions provider that equips organizations to be agile and innovative, and people to be engaged, connected and creative at work. We do this by delivering secure, AI-powered cloud and digital workplace solutions supported by our advanced software asset management methodology and capabilities. Through our ROI customer success framework, we create value for our customers by reducing their IT spending, optimizing their technology, and supporting business-driven innovation.• Managed the North American based Technical Architects responsible for designing and quoting Cisco based solutions.• Developed individual strategic training plans that aligned with company goals.• Ensured adherence to partner alliances though tactical training and process adoption.

The Colony, Texas, Us

FS Builder Resources is a $1B company focused on the single family construction industry with approximately 1,000 coworkers across 16 locations in the southeast United Stated.• Adopted Critical Security Controls Implementation Group 1 & 2• Mandated regular Penetration Tests and Remediation• Implemented comprehensive phishing training• Replaced all network infrastructure • Transitioned to Cisco WebEx VoIP and Conferencing• Brought Wi-Fi environment in alignment with performance and security best practices

Dallas, Tx, Us

Leader of the professional services field engineering organization. Directed a team of 7 managers and 100+ engineers focused on Security, Cloud/Datacenter, Collaboration, and Networking. $120M in Professional Services and $1.1B in Product Sales.• Shifted from a capabilities-oriented model to a solution led strategy by introducing a solutions catalog.• Improved business acumen via monthly business reviews, strategic planning, and improved forecasting.• Encouraged tighter integration between field services, managed services, presales, sales, marketing, and PMO through shared trainings and weekly meetings across coworker and leadership spectrum.• Improved coworker satisfaction via the introduction of individual training plans, monthly vendor trainings, salary banding, and targeted salary increases.

Dallas, Tx, Us

Chicago, Il, Us

Executive consultant providing expertise on IT professional services organizations, PMOs, and solution practices. • Executive expertise on professional services organizational structure, optimization, and growth. • Business and operations maturity consulting. • Technical insight on new initiatives and technologies with an emphasis on cyber security. • Guidance on program and project management. • Aligning technical resources skills to project and business requirements.

Grand Rapids, Michigan, Us

Led a geographically dispersed presales team, creating an environment that fostered growth and accelerated sales. • Improved the presales process driving an additional 25% growth.• Identified improvements for presales engineer onboarding and training.• Expanded cross team interactions leading to a stronger sense of community.• Introduced hiring strategies to accelerate business growth in new and established markets.

Toronto, Ontario, Ca

Directed a solutions/business development group responsible for defining and growing Cisco solution offerings for North America. • Increased Cisco professional services by 25%• Introduced a Cisco Security Practice. Increased security product sales by 78% YoY and doubled the associated professional services revenue. • Orchestrated the creation of a Cisco Lifecycle Advisor Practice, $7.2M in potential pipeline. Cisco Canada awarded Softchoice the Lifecycle Partner of the Year award in 2018.• Improved internal coworker NPS score from 42% to 71%.

Vernon Hills, Il, Us

Led professional services team for eastern U.S. territory. Directed team of 5 managers across eight metropolitan areas with approximately 90 coworkers. This included Boston, New York, Washington DC, Raleigh, Atlanta, Tampa. (04/13 – 01/16) • Increased professional services revenue from $22M to $31M. • Led a team in excess of 90 coworkers, retaining 95% and promoting 27. • Restored customer satisfaction on failing projects.• Created and led a program to identify and mentor potential new managers.• Orchestrated development of new markets, Atlanta and Raleigh.

Vernon Hills, Il, Us

Directed professional services team of over 50 coworkers across Cisco, Microsoft, and Data Center technologies. Owned client and vendor relationships. Responsible for service contract negotiations up to $500k (07/07 – 04/13)• Increased revenue achievement from $5M to $9M. • Exceeded services goals by 150% in 2008 and received the President's Achievement Award. • Opened Florida market generating $1.2M in services revenue and becoming profitable in first year.• Created national video solutions delivery team that grew to $1.4M in revenue.

Vernon Hills, Il, Us

Senior member of the Voice and Wireless Virtual Teams that defined approaches to new technology. Reviewed statements of work, bills of materials, and assisted in the sales process.• Participated in creating the Professional Services Unit to facilitate the company's growth.• Introduced multiple best practice guidelines and procedures for new solution offerings. • Mentored junior level engineers in technology and business skills.

Associates, Computer Engineering

Education record

3.5 Yrs Toward Aerospace Engineering B.S. Degree