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Led a team of three that advised the CEO of a food company on the macro-economic environment facing the US and luxury food category in light of the largest acquisition in the firm's history Led a diverse team of 15 client and ZS team members to design, deploy, and manage the operations of a new incentive program for 4,000 global call center agents; program led to sustained improvement in customer satisfaction, revenue, and employee effectivenessLed a team of nine to analyze and improve 38 business processes and create the $110M investment plan for a three year transformation at a large biotech firmTransformed B2B sales organization responsible for over $5B in annual revenue into the industry leader. Transformation efforts included market research, resource allocation analysis, sales force deployment, and goal setting Developed and implemented the operating strategy and organization structure for a new sales and marketing analytics organization at a major US pharmaceutical company.

Taught senior executives at a top aerospace firm using business simulations, lectures, and case analysis - Improved business acumen of executives; client attributed $83M in new revenue to skills acquiredCollaborated with SMG executives on business development initiatives leading to $3.2M in revenueHoned cross-cultural communication skills by instructing workshops in Asia, Australia, Europe, and South AmericaNominated for the SMG David Gilespie Award for exceptional performance, character, and integrity