David Weissman Email & Phone Number

Los Angeles, Ca, Us

Santa Monica, California, Us

Acquired by Tulip.com Dec 2024 - building the world's most robust in store and online clienteling CX for brands and retailersHumankind is the culmination of all my skills and passions. I love customer experience innovation but I know how hard it is to make money in retail, so step-growth KPIs have got to be part of the offering. I've done B2B, B2C, B2B2C and these insights are baked into my latest venture.eCommerce has become formulaic and undifferentiated. We're building the first new retail sales channel since the birth of digital commerce. It's now commonly referred to as Conversational Commerce and we enable brands and retailers to offer personalized, 1:1 human-led virtual shopping via sms, profitably and at scale.Humankind is a High Alpha Studio Company

Los Angeles, California, Us

Launched venture-backed, innovative new Conversational Commerce beauty brand by combining live professional experts, personalized products, and a SMS communication platform to develop a new consumer experience for online shopping. Originated new category of “human-led” commerce, earning an unprecedented 4.93/5 stars rating.• Recruited, hired, and managed entire team across multiple disciplines including technology, marketing, merchandising, and gig-economy service group.• Led all product design and engineering to build proprietary software, the “Expert Dashboard,” a bespoke platform with text message capabilities, product matching algorithm, advanced CRM, Marketing Automation, and AI capabilities of service tasks. Performed over 50,000 one-on-one customer consultations leveraging the bespoke platform.• Managed consumer experience across full funnel, including customer research, platform development, capability mapping, and adapting the business model. • Oversaw all finance, operations, marketing, product design/UX, branding, and operations.

Los Angeles, California, Us

Acting Executive Vice President of Customer Success for global online ordering SAAS platform for restaurants, such as Burger King, Pizza Hut, and KFC. • Renegotiated and signed new 7-figure contract extension with company’s second-largest client, increasing duration and services.• Oversaw existing accounts and developed strategies to help clients grow their consumer businesses.• Restructured and rebuilt through hiring new Customer Success team to drive account growth.

Santa Monica, California, Us

Developed ecommerce strategies for leading clean skincare brand backed by TPG. Originally retained for 1 month to build digital strategy but performance and progress justified 7 month extension.• Developed and implemented go-to-market ecommerce strategies to complement MLM structure. • Designed new Marketing Automation capabilities to assist resellers with customer retention.

Minneapolis, Mn, Us

Senior leader after major acquisition with directive to drive digital innovation and enhanced consumer experiences in the beauty vertical. Managed entire corporate roadmap while leading 150 employees in marketing, product, operations, finance, technology, and merchandising.• Expanded brand strategy by positioning company to enter TeleDermatology vertical while redefining market positioning, merchandise assortment, and organizational structure, improving sales from -7% to +12% in first year of organization.• Chaired board of directors including senior executives from Target Corp.

Los Angeles, California, Us

Hired by private equity firm to ramp omnichannel growth for women’s apparel brand, retailer, and wholesaler with 500 stores. P&L owner managing direct-to-consumer business for BCBG, BCBGeneration, and Herve Leger. • Built three-year business plan based on 6 pillars of growth including investments in customer experience innovation, advanced marketing, strengthen organization, web and mobile platform development, and omnichannel integration.• Led team of 40 professionals across digital marketing, web operations, product development, operations site merchandising, and buying.

Los Angeles, Ca, Us

Ecommerce start-up based on Japanese shopping concept Fukubukuro, or “lucky bag sale”, where shoppers buy a mystery bag of fashion products & trade the items with friends. Combined shopping, social networking and trading into revolutionary new customer experience and 2-sided eCommerce marketplace. P&L owner and senior leader managing multiple functions. Raised Series A and Series B funding from prominent venture funds.• Oversaw all financial and business development responsibilities of Company including securing new merchandise partners, recruiting leadership team, overseeing operations, and fundraising.

Us

Grew GSI Commerce revenue from $20M to over $1B as the top B2B technology SAAS platform supporting eCommerce for leading retailers, brands, sports leagues, and media companies. Sold to eBay in 2011 for $2.4B. As P&L owner, led team of 50 to deliver new products and strategies for clients.• Managed customer success group supporting Fortune 500 brands and retailers, including Ralph Lauren, Burberry, Adidas, Quiksilver, Sports Authority, Petsmart, Zales, and Levis with strategies and business plans. Responsible for $300M+ in eCommerce sales, averaging 21% YoY growth.• Closed over $200M in GMV through structuring and negotiation of over 10 long term 8-figure enterprise contracts. Secured over 10,000hrs of professional services technology work.• Reduced turnaround time by 23% and improved cost estimate accuracy by 50% through leadership of professional services task force to restructure internal teams.

eCommerce services firm

Ba, International Relations/Mathematics

Education record