Microsoft Platinum Top Achiever 2022

Accountable for delivering high quality and efficient service to both internal and external customers. Customer Facing Role developing and growing mutually beneficial customer relationships. Responsible with driving collaboration and maintaining open lines of communication across assigned area of responsibility . • Led project that restructured internal process yielding a 100% increase in qualified candidates assessing into the organization. • Conducted over 100 briefings globally to 1000’s of individuals on the capabilities and capacity of the organization, creating awareness to key decision makers. • Developed targeted strategies to qualify, identify, and engage prospective candidates resulting in rewriting organizations standard operating procedures. • Educated customers on the organization providing technical information through in-person discussions and on-site visits.

•Delivered over 200 hours of instruction to both new and experienced employees in both traditional classroom and non-traditional environments leading to the career progression of 20 new hires.•Prepared and executed briefings to high level executives on operational planning and execution capabilities which led to successful completion of over 200 hours of training exercises. •Problem-Solved leveraging internal and external resources in high tempo environment. •Completed US Army Ranger School becoming part of the 1% of the military. Distinguished Honor Graduate of 150 candidates in Ranger Assessment and Selection Program.

•Restructured and implemented advanced techniques in weapon system employment; resulted in new Standard Operating Procedures for the organization.•Demonstrated effective written and verbal communication skills by creating detailed proposals, plans, and training paths for employees.