David Walsh Email & Phone Number

Process-focussed quality management professional, with proven experience in process improvement and change management. Exhibits a strong customer focus and drive to help improve efficiency and effectiveness in people and teams. Excellent analytical skills and problem solving capabilities. A strong contributor in a team environment, but with the ability to work independently. Extensive background in telecommunication software development, process improvement and quality management, including ISO9001, TL9000 and CMMi experience.Specialties: Quality Management, especially in a project environment.Process Focus to improve efficiency, effectiveness and reliability. Experienced ISO9001 internal process auditor & CMMi assessment team member.Accurate & thorough with excellent attention to detail.Customer Focus, whether internal or external.Written & oral communication skills with solid experience in training and coaching.

Listed skills include Quality Management, Quality Assurance, Process Improvement, and Software Development.