Certified resource management professional who is assertive and detail oriented; possessing excellent collaboration and communication skills, with the ability to work autonomously managing multiple tasks with effective prioritization, and within tight deadlines. Top Career Achievements:Partnered with PMO and service delivery leadership to develop and deliver top key accounts program successes for fortune 100 clientsDeveloped staffing model and resourcing approach to successfully deliver on signed work for large client programs Worked with internal partners to grow largest client account by 114% over one year, while maintaining a 93% client quality ratingManaged supply chain restructuring project resulting in vendor consolidation and 10-12% decrease in costs.Automated inventory to streamline process and yielding cost reduction of 20% against revenueDirected and managed all site operations for a large, multi-disciplined veterinary hospital with over 100 employees. Technical Skills include:Windows/Mac; Google Apps; VoIP; pc hardware, terminal services; virtualization; software development and requirement analysis; training - design, and delivery for end users; CMS systems; Microsoft Office/Publisher; Adobe Acrobat; eNewsletter systems; veterinary software including Intravet, Cornerstone, and Business Infusions; Facebook for Business/Facebook Ads, Google+ for Business/Google Adwords, LinkedIn, Twitter, Pinterest, Tumblr, Instagram, Hootsuite; Search Engine Optimization (SEO); SurveyMonkey; WordPress; YouTube/video marketing; basic photo editing/graphics programs; Google Analytics