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David Watson Email & Phone Number
Customer Success Executive
at
ServiceNow
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Executive
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is David Watson? Overview
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Quick answer
David Watson is listed as Customer Success Executive at ServiceNow, a company with 13421 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Watson.
David Watson previously worked as Principal Customer Success Architect at Servicenow and Head of CRM Transformation at British Airways. David Watson holds Bsc, Computation from The University Of Manchester.
Company email context
Email format at ServiceNow
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ServiceNow
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Profile bio
About David Watson
- Passionate about delivering and advising on complex people, process and technology change, with 17+ years’ experience gained through a variety of consultancy and delivery roles, in public and private sector organisations- A calm, pragmatic and personable leader; a clear communicator, and a trusted advisor at board/c-suite level- Direct experience of the end-to-end delivery of customer relationship management transformation, and post-merger integration- ‘Big 4’ technology consulting background, with formal qualifications in agile leadership, as well as portfolio, programme and project management- Accomplished in the translation of strategic intent into tangible deliverables, with a relentless focus on exemplary delivery execution, continuous and measurable value creation, and positive return on investment
Current workplace
David Watson's current company
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Servicenow
8 roles · 23 years
David Watson work experience
A career timeline built from the work history available for this profile.
Principal Customer Success Architect
Current
Nov 2024 - Present
Head Of Crm Transformation
Accountable business owner for the delivery of British Airways’ Customer Relationship Management (CRM) Transformation Programme, with budgetary responsibility for the implementation and roll-out of Salesforce Service Cloud and Marketing Cloud to more than 3,000 agents in BA’s global contact centre and relationship marketing operations.
Aug 2019 - Nov 2024
Head Of Customer Programmes
Led the realisation of the Customer Experience Business Plan through the execution of professionally managed, financially disciplined and business focused programmes and projects. Developed a standard approach for visualising all project activity, spend/benefits and resource across the department, including ruthless and ongoing prioritisation. Created a.
Jul 2017 - Aug 2019
Senior Programme Manager
Responsible for the planning and delivery of 'Tier 1' transformational change programmes, underpinning the execution of the BA Business Plan.
Jul 2014 - Jul 2017
Manager
2011 - Jun 2014
Manager
2005 - 2011
~6 yrs
Theatre Manager
2003 - 2005
~2 yrs
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 13421 employees →
SS
Surendra Shah
Colleague at ServicenowKathmandu, Bāgmatī, Nepal, Nepal
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JM
Javier Montenegro
Colleague at ServicenowOrlando, Florida, United States, United States
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SR
Solomon R.
Colleague at ServicenowDublin, County Dublin, Ireland, Ireland
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TJ
Terrie Joo
Colleague at ServicenowLos Angeles Metropolitan Area, United States
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KG
Kai Guo
Colleague at ServicenowSan Diego, California, United States, United States
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MW
Marko Wong
Colleague at ServicenowSydney, New South Wales, Australia, Australia
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김J
김현준 Joon
Colleague at ServicenowSouth Korea, Korea, Republic Of
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LA
Lena Alexander
Colleague at ServicenowSan Francisco Bay Area, United States, United States
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DJ
Danny J.
Colleague at ServicenowGreater Sydney Area, Australia, Australia
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AJ
Ayush Jain
Colleague at ServicenowJaipur, Rajasthan, India, India
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Surendra Shah
Colleague at ServicenowKathmandu, Bāgmatī, Nepal, Nepal
View →
JM
Javier Montenegro
Colleague at ServicenowOrlando, Florida, United States, United States
View →
SR
Solomon R.
Colleague at ServicenowDublin, County Dublin, Ireland, Ireland
View →
TJ
Terrie Joo
Colleague at ServicenowLos Angeles Metropolitan Area, United States
View →
KG
Kai Guo
Colleague at ServicenowSan Diego, California, United States, United States
View →
MW
Marko Wong
Colleague at ServicenowSydney, New South Wales, Australia, Australia
View →
김J
김현준 Joon
Colleague at ServicenowSouth Korea, Korea, Republic Of
View →
LA
Lena Alexander
Colleague at ServicenowSan Francisco Bay Area, United States, United States
View →
DJ
Danny J.
Colleague at ServicenowGreater Sydney Area, Australia, Australia
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AJ
Ayush Jain
Colleague at ServicenowJaipur, Rajasthan, India, India
View →
1 education record
David Watson education
FAQ
Frequently asked questions about David Watson
Quick answers generated from the profile data available on this page.
What company does David Watson work for?
David Watson works for ServiceNow.
What is David Watson's role at ServiceNow?
David Watson is listed as Customer Success Executive at ServiceNow.
Where is David Watson based?
David Watson is based in United Kingdom, United Kingdom, United Kingdom while working with ServiceNow.
What companies has David Watson worked for?
David Watson has worked for Servicenow, British Airways, Moorhouse, Accenture, and Clear Channel Entertainment.
Who are David Watson's colleagues at ServiceNow?
David Watson's colleagues at ServiceNow include Surendra Shah, Javier Montenegro, Solomon R., Terrie Joo, and Kai Guo.
How can I contact David Watson?
You can use AeroLeads to view verified contact signals for David Watson at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did David Watson attend?
David Watson holds Bsc, Computation from The University Of Manchester.
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